Illustrator CC Lagging [Windows 10, 8Gb RAM, AMD Radeon Video Card, SSD HD]

[gustavo henriqud3581773]

Hi!

I`ve recently purchased a new notebook with the configurations above. It`s a really good pc, In fact, better than my previous one.

Windows 10, 8Gb RAM, AMD A8 with AMD Radeon R5 Graphics and a 240Gb SSD HD.

The problem is: Illustrator started to crash and lag. In my previous one it runs like a rocket.

The most lagging issue occurs when I try to zoom or move things.

I tried turning off GPU performance and it not worked.

I`m a designer and really, really need this to work.

Anyone knows how to fix it?

Thanks and sorry for my bad english.

[Om Nath Jha]

Hi Gustavo,

I am sorry to hear that you are facing issues with Illustrator crash. Does the app crashes randomly or have you noticed a specific workflow? Do you have any other Adobe app installed, is it working fine? Are you connected to a network? If yes, please disconnect and test once. Do share your findings.

Regards,

Om

[XOFPENTACLES]

i'm having the same issue. running Illustrator CC 2017  on Windows 10 with 16GB RAM i7 processor and geforce940mx

it is with a specific workflow. The file ive been editing is 194MB and it is almost impossible to edit anymore. Everytime I try to change to fill in a stroke or move something, it pauses with "not responding" at the top for at least a minute before resuming, and does this constantly.

I've tried it both with GPU performance enabled and disabled, and still have same results

[Larry G. Schneider]

Have you tried doing a Save As using a new name and compare the file size? It may help.