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Ok, I've seen this problem surface for people many times in the past, but it never seems to get answered correctly, because I think people are misinterpreting the problem. so I am going to re-attempt the question: (PS, I know ALL about screen resolution vs. print resolution...ppi vs. dpi, pixels vs. picas, so that is not the issue here!)
Ok, that said...here we go:
I make two identical files in Photoshop. Call them file.PSD and file.JPG. Both files are 2550px X 1650px. Saved out at 300ppi, so that when printed, will make an 8.5 in by 5.5 in physical print. (both are 300ppi in photoshop's image size dialogue as shown here:


Now, here is the problem:
I create a new 8.5 x 11 document in illustrator, with the intent of placing two instances of the image file, so that I can print 2-up copies (two per page as shown:

When I place the file.PSD, it imports just fine, fitting the top half of the page and looking as it should. 300 ppi, all of that.

BUT
when I place the file.JPG, it places at screen resolution, therefore being MUCH larger than the artboard, causing me to have to manually scale it down to fit in the layout. In other words, it comes in at 35.4167 in x 22.9167in @ 72 ppi, so I manually have to type 8.5 x 5.5 in the size fields of the top bar.

It didn't used to be this way. I used to be able to place native PSDs, and JPGs, and they would act the same way when coming in.
So the question is WHY? What changed? What setting can I check to fix it?
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I cannot reproduce that.
Works fine in the latest CC 2018 22.0.1
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Tom,
I, too am in 22.0.1, but it's not working correctly for me. I am sure its a setting somewhere. I just cant figure out what.
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I tried various place and jpeg save options, but cannot reproduce your problem.
Maybe time to reset your preferences?
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I tried that, as well as resetting PS prefs as well...
Still does it. Not sure what the fix is. I'll keep trying though!
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Well, I tried moving flattened art to a new file in PS, and then resaving new JPG, and it imported fine! SO I wonder if it amounted to some weird file corruption of sorts?
Well, I guess that at least rules out IL as the culprit. Thanks again for your help!
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Good to hear that solved it. Hopefully a one time problem.
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Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html .
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards
Nitish Agarwal
Illustrator Team
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Its ok. Now that I've discovered that it was an isolated problem related to that one particular file, I dont know I can replicate it here anymore either. If it happen again, I will reach out to you.
Thanks,
Marc
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