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Participating Frequently
April 9, 2019
Question

Illustrator CC2019 "package files" creates a lot of linked asset's copies!

  • April 9, 2019
  • 1 reply
  • 958 views

We just found that every time that we use the "Package Files" feature in Illustrator CC 2019, if for example a Photoshop logo (let say logo.psd) is placed 10x times inside a single Illustrator job, when we "package" the Illustrator for output, the "Links" folder will contain :

Package_folder/Links/logo.psd

Package_folder/Links/logo_1.psd

Package_folder/Links/logo_2.psd

Package_folder/Links/logo_3.psd

Package_folder/Links/logo_4.psd

Package_folder/Links/logo_5.psd

Package_folder/Links/logo_6.psd

Package_folder/Links/logo_7.psd

Package_folder/Links/logo_8.psd

Package_folder/Links/logo_9.psd

So now let say that the file logo.psd weight 100 MB, the output (package) folder for this Illustrator job is now 1 GB (1000 MB)!! I can obviously delete copies of the linked assets inside the Links folder, but when someone is opening the .AI file from the output (package) folder, the links to assets are now broken!!

Is this a bug or a very nasty feature? How to turn it off? It's very annoying because we have very complex jobs that requires sometime 60x copies of the same linked asset, so could you imagine how BIG the output folders becomes?!

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    1 reply

    chanaart
    Community Expert
    Community Expert
    April 9, 2019

    to make sure I understand you place one PSD file and then copied it?

    So it should package on image only...

    If yes never happened to me so it might be a bug.

    Participating Frequently
    April 9, 2019

    chanaart  a écrit

    to make sure I understand you place one PSD file and then copied it?

    So it should package on image only...

    If yes never happened to me so it might be a bug.

    Yes, that's right! Placed the logo one time, then copy/pasted it 9x more times. When I look into my original Illustrator job (before package), I have a SINGLE external link (in the Links pane) and it's indicated as used 10x times total. During the "Package Files" process, the file is duplicated 10x and MOREOVER, the links in the new .AI file are edited to _1, _2, _3, etc. It's not a file copy bug on the computer's side, because Illustrator is actually editing the links to the assets during the "package" job.

    govindg11433868
    Adobe Employee
    Adobe Employee
    April 10, 2019

    https://forums.adobe.com/people/Theresa+J  wrote

    This is a complete guess, but I’m wondering if it has something to do with your network. Are the dozen+ iMac’s accessing images from a server? Have you always noticed this behavior with packaged assets, or did something recently change?

    Yes, it was one of my theory also, but we are using a server... well forever and yes of course, we are a large business and everything is on the server and nothing have changed recently, except of course that Adobe updated from CC2018 to CC2019 a few months ago.


    Hi SimmZ,

    Thanks for reporting the issue.

    However we do not support server workflow and we are not able to reproduce this issue at our end and we would like to investigate this issue further.

    Can you please share your file and small video of the issue at "sharewithai<ATTHERATE>adobe<DOT>com" so we can further investigate it.

    Thanks and Regards,

    Govind Gupta,

    Illustrator Team