So for the last few months every time I go to create a new file or open an existing file, Illustrator crashes.
This is the crash report I get:
<?xml version="1.0"?> <!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter - Pastebin.com
Ok so it originally worked around a year and a half ago, I stopped using it for a while until a few months ago when I couldn't fix it (till this day).
As for the questions, it is a fresh install of Illustrator so no plugins, all my fonts are not corrupted (I only have a couple imported ones), I do not use a font manager, I am logged in as administrator and this version and a few before have not worked for me (I originally used a 2016 version).
I have no existing Illustrator files.
It is a standard installation straight through the Adobe Creative Cloud application with no special configurations. I have not touched the installation location nor have I edited/touched them.
Thank you.
I'm at a loss here. Someone will need to log into your system and check this out. We can't do that on the forums.
Maybe srishtib8795206 has additional insight.
You could also use the contact form to get into a chat with Customer Care or use Twitter adobecare
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices