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Hi everybody
I cannot open new projects or open old projects; and it keeps saying "crash report for illustrator". How can I solve this problem? I tried loading all the other illustrators but all of them are like that.
Thank you
{Renamed by MOD}
This happens only when you open a file or create a new file? Illustrator doesn't just crash when starting?
Is a printer connected, set up as default printer and turned on? If not: set up a PDF printer.
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ai đó có thể giúp tôi không. xin cám ơn
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This happens only when you open a file or create a new file? Illustrator doesn't just crash when starting?
Is a printer connected, set up as default printer and turned on? If not: set up a PDF printer.
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Hi there,
Sorry to hear about this issue. I understand this is frustrating. Let me help you fix this. Would you mind sharing a few more details along with the ones asked by Monika:
You may also try steps shared in this help article and share your observations with us.
Regards,
Srishti