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Question

Illustrator Creating many PNG and TMP files

Forum|Forum|3 years ago
August 28, 2022
12 replies
34506 views

Hi,

We have been using Illustrator latest version in a Windows 10 pro 32GB Ram with SSD desktop PC.

Since recently, while we work on many .PNG files and PNG.TMP$$$ types files are created inside the working folder. PNGs are created as 1.PNG, 2.PNG....211.PNG and within same folder 1.PNG.TMP$$$, 2.PNG.TMP$$$.....211.PNG.TMP$$$ likewise around 400 files are appearing. What could be the cause of this?

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Met1

Legend

When you quit Illy are they still there?

When you restart the computer are they still there?

S

ShafloutGraphicAuthor

Participating Frequently

Yes they are still there, even after after restarting the computer.

Monika Gause

Community Expert

Where is that working folder? On a network drive?

S

ShafloutGraphicAuthor

Participating Frequently

it happens in both locations, network and local drive.

L

Larisa5CD0

Participant

Hi @Larisa5CD0,

Thanks for trying that. As Kevin suggested, would you mind working offline and seeing if that helps? Also, if you are using any online drives like Dropbox, OndeDrive, etc., then would you mind checking if turning off/pausing automatic sync while working on Illustrator files directly from there helps or not?

Let us know how it goes.

Thanks,

Anshul Saini

Hi, yep, I also tried working offline (local on my computer/no online drives/no automatic sync turned on) and still continues to create empty folders and .tmp files. I now have like 700+ such files.

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