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ShafloutGraphic
Participating Frequently
August 28, 2022
Question

Illustrator Creating many PNG and TMP files

  • August 28, 2022
  • 12 replies
  • 34477 views

Hi,

We have been using Illustrator latest version in a Windows 10 pro 32GB Ram with SSD desktop PC.

Since recently, while we work on many .PNG files and PNG.TMP$$$ types files are created inside the working folder. PNGs are created as 1.PNG, 2.PNG....211.PNG and within same folder 1.PNG.TMP$$$, 2.PNG.TMP$$$.....211.PNG.TMP$$$ likewise around 400 files are appearing. What could be the cause of this?

 

 

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    12 replies

    Show previous replies
    Met1
    Met1
    Legend
    August 29, 2022

    When you quit Illy are they still there?

    When you restart the computer are they still there?

    S
    ShafloutGraphicAuthor
    Participating Frequently
    August 30, 2022

    Yes they are still there, even after after restarting the computer.

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    August 28, 2022

    Where is that working folder? On a network drive?

    S
    ShafloutGraphicAuthor
    Participating Frequently
    August 28, 2022

    it happens in both locations, network and local drive.

      S
      Sabsab59
      Participating Frequently
      December 19, 2022

      Hi @Larisa5CD0,

       

      Thanks for sharing your observation. Would you mind sharing a sample file, including the linked files, with us here or via DM with me and a small screen recording of your workflow demonstrating the issue? It would be really helpful for us to reproduce the issue on our end.

       

      Also, would you mind confirming if you are using any plugin/ extension (e.g., Pantone connect plugin)?

       

      Thanks,
      Anshul Saini


      Hi Anshul. As  Larisa5CD0, I followed the preference's settings U sent us and worked offline (local on my computer/no online drives). But it didn't solved the problem. Unlike Larisa, it doesn't create hundreds of those files on my side but it still matters cos even if they are fewer, it's difficult to find out when and where they appears. Fortunately I noticed this morning that 2 of those files appeared while I was working on an Illustrator's file. I only opened it, changed few colors of my artwork, copy / paste on a google slide doc. I closed my file without saving it or exporting anything from it. Then I find out those TMP and PNG files appeared.

      Hope it will help U to solve this problem. Thx

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