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S
ShafloutGraphic
Participating Frequently
August 28, 2022
Question

Illustrator Creating many PNG and TMP files

  • August 28, 2022
  • 12 replies
  • 34521 views

Hi,

We have been using Illustrator latest version in a Windows 10 pro 32GB Ram with SSD desktop PC.

Since recently, while we work on many .PNG files and PNG.TMP$$$ types files are created inside the working folder. PNGs are created as 1.PNG, 2.PNG....211.PNG and within same folder 1.PNG.TMP$$$, 2.PNG.TMP$$$.....211.PNG.TMP$$$ likewise around 400 files are appearing. What could be the cause of this?

 

 

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    12 replies

    Show previous replies
    Met1
    Met1
    Legend
    August 29, 2022

    When you quit Illy are they still there?

    When you restart the computer are they still there?

    S
    ShafloutGraphicAuthor
    Participating Frequently
    August 30, 2022

    Yes they are still there, even after after restarting the computer.

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    August 28, 2022

    Where is that working folder? On a network drive?

    S
    ShafloutGraphicAuthor
    Participating Frequently
    August 28, 2022

    it happens in both locations, network and local drive.

      D
      diegoinmune
      Participant
      March 20, 2023

      Hi @Sabsab59,

       

      Thank you for getting in touch again and sharing the required information. I appreciate your efforts. To assist you further, could you please provide me with the full location where the files are saved? This will help me replicate the issue on my end and investigate it more thoroughly.

       

      As Kevin suggested, would you mind packaging the Ai file and making it a zip file before sharing it with us? When you package the file, all the linked files, images, or documents used in the file will be included. Please note that this step is important because it will help us to better understand the issue and provide you with an accurate solution.

       

      Additionally, can you confirm if you are using the Pantone Connect plugin? Many other users have reported similar issues after using that plugin, so it would be helpful to know if it's causing the issue in your case. This information will be essential for further investigation.

       

      Thank you once again for your cooperation. I look forward to hearing back from you soon.

       

      Best,

      Anshul Saini


      Have the same problems and started out of nothing, it's making me loosing time on searching out a solution for something ridiculous like this... is there an effective solution? I'm not working on a service or network. 

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