Illustrator Creating many PNG and TMP files

[ShafloutGraphic]

Hi,

We have been using Illustrator latest version in a Windows 10 pro 32GB Ram with SSD desktop PC.

Since recently, while we work on many .PNG files and PNG.TMP$$$ types files are created inside the working folder. PNGs are created as 1.PNG, 2.PNG....211.PNG and within same folder 1.PNG.TMP$$$, 2.PNG.TMP$$$.....211.PNG.TMP$$$ likewise around 400 files are appearing. What could be the cause of this?

[Anshul_Saini]

Hi @5Star274098689pxo,

Thanks for reaching out. This generally happens when working through a network drive or server, or it can happen in some instances when importing/exporting SVG, which is an expected behavior.

Would you mind turning off/ unchecking the following settings (screenshot attached) in Illustrator preferences and see if that helps:

Also, would you mind confirming if you are using SVG files containing images in Illustrator and sharing a small screen recording demonstrating the issue? It would be really helpful.

Looking forward to your response.

Thanks,

Anshul Saini

[Kevin Stohlmeyer]

I don't think so. Other users have reported issues after installing the Pantone Connect plugin.

[AFrack]

Funny, this just started happening for me and I did just install the Pantone Connect plugin. Ths  Pantone thing is screwing up a lot of stuff for us designers!

[Anshul_Saini]

Hi @AFrack,

Thank you for sharing your experience. We are sorry to hear that you are also facing this issue.

In order to investigate this issue further, would you mind sharing a screen recording demonstrating the issue and also reproducible steps to help us understand the problem better? This will help us to identify the root cause of the issue. @5Star274098689pxo

I will forward your feedback to our product team for further investigation and resolution. Thank you for your patience and understanding.

Best,

Anshul Saini

[AnvilSigns]

I've had this issue for a couple of Illustrator versions now. It is not happening on network drives. Only locally. And with no svgs. It's most noticeable when saving using an action. I'll get hundreds of the blank pngs like described.

[Anshul_Saini]

Hi @AnvilSigns,

I understand that you are facing an issue with Adobe Illustrator where it is creating many PNG and TMP files, particularly when saving using an action. In order to better assist you, could you please provide some additional details? Specifically, it would be helpful to know:

• The version of Adobe Illustrator you are using
• Action file (.aia)
• Any other relevant information about your workflow, such as file locations/ path, OS, etc.

I will be looking forward to your response.

Best,

Anshul Saini

[stuartb36982468]

Same issue here. Although time consuming and annoying, normally I can delete the temp files. Today however, Illustrator created 1800 temp files in my desktop which locked me out of my computer until IT could remote in and fix the issue. 
I certainly hope a fix is coming soon!

[curious_guide42079]

YES, I′M ALSO GETTING THE SAME ERROR IN ALL FOLDERS, AND PNG.TMP$$$. FILES ARE BEING CREATED UP TO 4K IN ALL FOLDERS."

[Anubhav M]

Hello @curious_guide42079,

We understand that encountering technical issues can be frustrating. Would you mind sharing some more details, like the exact version of the OS/Illustrator, the folder location where your work is saved (internal/external/network drive or a cloud-synced folder like Dropbox/Google Drive/etc.), and a screen recording of the problem (https://adobe.ly/4a6qXKd), so we can investigate this further?

Looking forward to hearing from you.

Thanks,

Anubhav