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It happens with the latest versions (currently 28.1). After throwing that error, it closes completely. I have tried to go back to previous versions but I get other types of errors.
Hi, just in case you or anyone else is having this issue still:
What i did is go through and repair all of my Microsoft Virtual C++ apps in my installed apps, restarted my PC, and it works now!
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Does your system meet the recommendations?
Maybe you will need to uninstall, run the Cleaner tool and then reinstall: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
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I still have this problem. The solution proposed by @Monika Gause did not work. Does anyone have a slightly better solution than that? I don't know how to contact Adobe (who I am paying month by month) to solve the problem. Thank you!
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You can contact Adobe at https://helpx.adobe.com/contact.html
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Hola! A mi me paso lo mismo, pudiste resolverlo?
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Hi Julieta37181817itc8 and @ximiodevs,
Sorry about this experience. Would you mind sharing a few more details like:
OS and Version of Illustrator
Has it started happening after the latest update?
We're here to help, just need more info.
Best,
Srishti
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Hi, just in case you or anyone else is having this issue still:
What i did is go through and repair all of my Microsoft Virtual C++ apps in my installed apps, restarted my PC, and it works now!
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You can get rid of this problem by updating Microsoft Virtual C++ and installing the latest version. Microsoft Virtual C++ 2015 - 22