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Illustrator failure with Transform tool

Community Beginner ,
Jul 27, 2021 Jul 27, 2021

Hello

I have a problem with Illustrator 2.021 / 25.0

The Trtansform tool is working crazy. It is not keeping the proportions. The width - high boxes are checked, linked, however if I put a certain value for width and press enter the high value will be different value. This is not the first time when Illustrator is making this, a couple of years ago it did it too, the same. However that time I uninstalled it, re-install it after and it worked. Now this is not possible. I re-installed it now and is doing the same bad values. If I put 6 px high for a dot/circle it will produce a dot with 6px high X 5px width. I checked all the options and preferences, the Transform palette has both boxes checked and noting.

What do you think?

Best regards

Florin

TOPICS
Bug , Draw and design , Tools
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Adobe
Community Expert ,
Jul 27, 2021 Jul 27, 2021

Have you tried resetting preferences settings?

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Community Beginner ,
Jul 27, 2021 Jul 27, 2021

Hi Mohammad. Yes, all checked. It is crazy, it does not produce the value I am writing in the Transform w/h boxes. It's always lower. I tried to creat an Action script, writing manually, separated values for each box and it does not what I am indicating, it's always a different value. Usualy lower, some -decimals of a pixel

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Community Expert ,
Jul 27, 2021 Jul 27, 2021

Does that happen to every measurement unit ?

What is the main unit you are using in the document? 
if yo create a CMYK print document and you put the value in CM or mm , are you getting the same wrong result ?  What about web document with px unit ?

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Community Beginner ,
Jul 27, 2021 Jul 27, 2021

Hmmm... Maybe I'm lucky. Now I went to the "Restore the Work Space", is the one I've created last month and seems that is fixed. I created a 500 x 500 circle, wrote 200 in width, Enter, and shown 200 x 200, means that high was automatically set in the correct value. I will keep you informed, many thanks.

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Community Beginner ,
Jul 27, 2021 Jul 27, 2021

Transform.jpg

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Community Expert ,
Jul 27, 2021 Jul 27, 2021

Does the value changes if the object has a stroke? 
if yes,  Uncheck "Use previre bounds " from the preferences settings 

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Community Beginner ,
Jul 27, 2021 Jul 27, 2021

It's not working even I estored the Work Space. It worked for some minutes and failed again, see the capture please

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Community Beginner ,
Jul 27, 2021 Jul 27, 2021

I restored Preferences / Default and seems it's working. Let's cross fingers

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Community Beginner ,
Jul 27, 2021 Jul 27, 2021
LATEST

It is working now after re-set Preferences to Default

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