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Illustrator: Font issue

New Here ,
Nov 11, 2022 Nov 11, 2022

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Hi,

Illistrator will only install one weight from a font family. 

I'm using various weights for a project and when I intall a second weight, i.e Bold for instance, I get the below message. When I click keep both, It replaces the current font (weight) with the new weight. I've have this issue numerous times with diffent fonts lately.  Can anyone advise please It's a complete nuisance.Screenshot 2022-11-11 at 18.13.50.png

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Community Expert ,
Nov 11, 2022 Nov 11, 2022

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Which version, which system?

How do you install fonts?

 

Does this happen with all fonts or just some? Which ones?

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New Here ,
Nov 11, 2022 Nov 11, 2022

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Hi Monika.

Illustrator 2023

IMAC -2019

Current operating system - Ventura 13.01

And I've just tested another font just there which i'd downloaded today and the same thing is happening with that one too, pretty certain now i come to think on it all of them recently. 

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Community Expert ,
Nov 11, 2022 Nov 11, 2022

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It's essential to tell us which font(s) cause the problem, and where they are installed. It sound like you're being told by the message that you have duplication in some of your fonts.

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Community Expert ,
Nov 11, 2022 Nov 11, 2022

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For a font family where you have the problem, look at the Type > Font menu to look for possible duplication:

 

Screen Shot 2022-11-11 at 10.50.45 AM.png

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New Here ,
Nov 11, 2022 Nov 11, 2022

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Hi Steve, 

It's Shoal and Catavalo. they both have numerous weights in their family.

There's no duplication.

Screenshot 2022-11-11 at 19.09.39.png

As per the top of the image the diamond icon showing the font weight Medium in Catavalo is not installed anymore. When I do install the Medium weight this will replace Light and so fourth, each weight, replaces each other so basicly i can olny have one weight installed at a time. 

I'm not sure what you mean by where they are installed? they went to downloads and then I moved the font folder I keep in there to - applications - Illustrator Folder, just on the minuet chance this might fix the issue.

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Community Expert ,
Nov 11, 2022 Nov 11, 2022

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If, as Brad @ Roaring Mouse says, you're using Font Book, there are Font Book preferences which affect which of two locations you're storing them, and what happens when there are duplicates.

 

Screen Shot 2022-11-11 at 11.45.41 AM.png

 

I don't use Font Book, you may want to refer to the Font Book Help for assistance.

 

 

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Community Expert ,
Nov 11, 2022 Nov 11, 2022

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and then I moved the font folder I keep in there to - applications - Illustrator Folder, just on the minuet chance this might fix the issue.


By @catherinen81788848

 

You moved them into the Illustrator folder?

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Community Expert ,
Nov 11, 2022 Nov 11, 2022

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Your screen grab shows Font Book, so if you are having issues with installing fonts there, that's a System issue, not Illustrator's.

 

Where did you get your fonts from? The Calavato I found has six distinct styles with 6 separate font files (OTF), so the "Bold" is a separate file. in any case, your screen grab shows you trying to install Regular, not Bold.

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