Illustrator Freezes When Opening Files

[alexBarrett]

I have Illustrator CC v 23.0.1 running on an iMAC. macOS Sierra, version 10.12.6

Every file I have tried opening in Illustrator has frozen on me. I tried uninstalling, reinstalling. I tried installing older versions. I tried deactivating unused fonts. I tried clearing cache. I'm not sure what else there is to do.

[Monika Gause]

Is a printer connected, set up and turned on?

Where are your files located?

[alexBarrett]

My printer is connected.

Files are located on my local desktop, no server files.

[Monika Gause]

alexBarrett  schrieb

My printer is connected.

And it's also the default printer and it is running?

[alexBarrett]

Yep!

[Srishti Bali]

Hi Alex,

Sorry to hear about this issue. Please try turning of I-cloud sync services from system preferences and let us know if that helps.

Regards,

Srishti

[alexBarrett]

Thanks for replying. I actually don't have iCloud enabled.

[alexBarrett · Accepted solution]

https://tomoro.com.au/blog/illustrator-cc-slow-opening-and-saving-files/

This fixed my problem!