Copy link to clipboard
Copied
Surprised that illustrator doesn't support Vega 7 integrated graphics in AMD processors. Or did I not understand something? For example, Intel's integrated graphics are supported as far as I know.
To fix this, you need at least 1 GB of memory dedicated to the GPU.
Copy link to clipboard
Copied
Is this from experience? Does it say that under Preferences > Performance?
Copy link to clipboard
Copied
In GPU Performance section it says that compatible GPU not available. Driver is installed. It founds Driver Name: AMD Radeon(TM) Graphics.
Copy link to clipboard
Copied
Surely that means it is supported?
Copy link to clipboard
Copied
I probably confused you, I meant `compatible GPU not available`.
Copy link to clipboard
Copied
Hello @fastwind,
Sorry to hear about this experience. Would you mind sharing the Full System Info (Help > System Info) so we can check this with the team?
Looking forward to your response.
Thanks,
Anubhav
Copy link to clipboard
Copied
If there are different drivers available for it, try a different driver. Some cards seem to have a Gaming driver and Illustrator doesn't support it.
Copy link to clipboard
Copied
it would be better to know exactly what GPU Performance in illustrator works with AMD Vega 7
Copy link to clipboard
Copied
To fix this, you need at least 1 GB of memory dedicated to the GPU.
Copy link to clipboard
Copied
How can i do that?
Copy link to clipboard
Copied
Hello @Виктор32049970kyqz,
Thanks for reaching out. Would you mind performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator (https://adobe.ly/49ounay) and checking if it helps?
Also, the VRAM can be adjusted in the BIOS settings on a supported computer. Kindly contact your system manufacturer to learn more.
Feel free to reach out if you have more questions or need assistance. We'd be happy to help.
Thanks,
Anubhav