This is an error that is getting worse the more I use Illustrator. It would happen occasionally on 2018 and is happening over and over again now that I have upgraded to the flawed 2019 release. The artboards are not loading on the stage for the file yet the layers panel is showing the file as open.
This issue is also presenting itself when you try to open multiple AI files in tabs. I have had files open in multiple tabs with one of them not opening the stage with the artboards.
The recent list in the start screen shows the file has opened, the layers load in, but nothing that can be worked on.
Just as an experiment I swapped the layer order while the file is open in this way and saved the file and when I re-opened it the changes had been saved. The file is open but not being displayed.
Is anyone else having this problem?
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Thanks for the screenshot, wish everyone did this when posting as provides so much useful info. What I am seeing:
Your symptoms suggest the application frame is off screen somewhere, but your home screen showing contradicts that. So thinking CADtools might be doing something strange, or there is something in the construction of the file that puts this in a limbo between open and opening. Illustrator for example does not like a symbol nested inside a symbol, but that usually just slows the file to a complete crawl and opens 5 minutes later.
To your first set:
To your second set:
Adding and removing the multiple monitors is an reoccurring problem that easily confuses your monitor card. You don't have to restart to resolve but will need to experiment to find what works best
Try changing suggestions I had earlier, and if worst case you must toggling the resolution & arrangment of your display in system preferences for your monitor card to refresh what is connected to that. You will meed to save atleast 2 workspace, one for if 2nd monitor, another for one monitor. Try keeping in all apps and the windows that pop upon the same monitor, and the second monitor only for palettes and finder operations, otherwise you are always battling to fix this and better to work with one monitor until you get this set up.
You have just described the setup that I have already employed. I have two workspaces for using one or two monitors, I have the main screen dedicated to the stage and the other monitor for the windows and I restart the computer on a daily basis.
Also consider that we pay a healthy sum of money to use these programs, it is not our responsibility to alter our practices to accommodate the software, it is Adobe's responsibility to write the software to accommodate the users. I have a host of other programs that work with graphics that do not have the issues Adobe has. I am not paying to be a beta tester for Adobe, I am paying for a complete software package that works PROPERLY!
Previous versions of Illustrator did not do this, there is no excuse for the current versions to have this issue. It is NOT a user problem, it is a software problem.
I have the same dual screen issues, except for Im on a laptop, so i use my second monitor as my main monitor ( its 4 times bigger). This might be a MACOS issue rather than an app issue?
I agree with the thought that Adobe might be "jumping the shark" with all the new features they are trying add into their applications. I have a (much) older computer and Im using PS6, Illy9, etc and I have little to no technical problems, while still having the same creative power of all the new CC apps.
Reset/recreate your workspace. Mine fixed as soon as i recreated my workspace from the layout workspace.
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I have this problem in 2018 but rarely. I do not get any panels or pallets, just the home screen. Quit/ reopen Illustrator fixes it.
While I agree that the solution is easy, quit and restart, the error has become more prevalent with 2019 since it is happening randomly and with files already open in other tabs. It becomes a time waste and a real workflow issue when I use the "Edit Original" function in InDesign and the AI file doesn't properly open. The "round trip" function for editing AI documents that are linked in InDesign is non-functional due to this error.
I realize this isn't a major bug but it is getting worse. I have been noticing the error since upgrading to 2018 but since the fix was easy I didn't bother reporting it, figured Adobe would fix it when they came out with 2019, instead the issue is worse and now becoming a greater issue.