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I know this is another step, but it seems to work for me. Once you get to the print prview window after you have all your settings in place, click on setup again and then print again. You should see your preview window change to the actual size you are printing.
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Can we see a screenshot of your print screen, and let us know if the values underneath your preview are accurate (e.g.: Document : 11" x 17").
lol I guess I have been lucky as I haven't always selected the media. But, I do most of the time. I just went and adjusted that to tabloid, which we usually print on for these types of files. The % for "fit to page" seems correct, but again, the preview is way smaller than it should be.
From what I am seeing this would print on tabloid paper, and your graphic takes up about half the width and height, so you could roughly fit 4 of these on tabloid paper after this prints.
What size is your art board? Select your artboard tool (about 3rd form bottom of tools)and look up here.
Look to the right you and tell us what size you see here
The artboard is 47 in x 33 in, so quite a bit larger than 11x17. The art should be filling the preview screen. And when I set it to "Do Not Scale" it fills the screen up, but is displaying as
the fit to page should, not at 100% scale of the document.
Hard to tell if anything is wrong without comparing to your artboard size with rulers on.
This is what Illustrator sees as your art board size, and that is set to 46.81 x 33.11".
Now what does look strange is all this extra grey area, usually your page fits most of that window.
We are both using a similar named .ppd. I would go to Xerox Support and Drivers and download the latest .ppd for your printer and install
The same problem here.
But on PC, Win7/64 SP1,AI CC 2014.1.1.
The print-preview is oversized, no matter which printer, which size, orientation
etc. is selected) - The print output is alright.
I've tried to delete and reinstall AI, but this won't help.
On my second system (also PC, Win7/64 SP1, AI CC 2014.1.1) everything works fine.
So my first thought was the issue was caused by the screen-size/resolution (2 Monitors,
1: 3440x1440 2: 1600x1200) but using only the small monitor won't help.
My second thought was that there's an issue with the graphics-card or the driver,
it's a GeForce GTX 750 Ti, newest driver. The graphic-card and the monitor-
constellation is the only difference between my two Systems.
I'm having the same problem, as well. AI CC 2014 (2014.1.1) on a MacBook Pro (Retina, 15 inch, Late 2013) running OS X 10.10.2.
Most of the preview area is gray. The small white box in the preview area is what, in previous versions of AI, used to take up all of the space that is now gray. And only the top quarter of that white box is the actual printable area. The image below is an 8.5" x 11" document that prints properly at 100%:
This next image is the print dialog for a similar document set up as 11" x 17":
Notice that the proportions of the white box changed to match the 11" x 17" paper/artboard, while keeping the top quarter as the printable area.
If anybody can shed some light on how to fix this, I would greatly appreciate it. I may have to revert back to a previous version of Illustrator until this is fixed.
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