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Known Participant
June 19, 2012
Answered

Illustrator Resizes on File Open

  • June 19, 2012
  • 47 replies
  • 48326 views

This is a silly little issue, but it really bugs me! Whenever I open a file in Illustrator via double-clicking the file in Windows Explorer, Illustrator resizes its main window, as if I've hit the "Restore Down" button in the upper right corner. I then have to click "Restore Up" to expand it to fill the screen again. I'm using Illustrator CS3 and Windows XP. Any ideas?

    Correct answer CarlosCanto

    Hi, no there isn't a solution yet, just resize the window manually as suggested 10 years ago.

    47 replies

    Participant
    May 7, 2023

    Hi everyone
    I'm not native English speaker, so sorry in advance for my English if it's not so correct.
    I'm still using CS6 version of Adobe Illustrator (in 2023 )) for Windows. So I can't say how it works with newer versions.
    I have faced with this issue long ago as well. It really annoys )

    But it only occurs when you use regular Windows explorer (when you double-click on AI file in Windows explorer).

     

    So if it's still relevant and maybe will be helpful for somebody, you may simply use... Adobe Bridge.

     

    I have noticed such thing...
    If one double-clicks AI file in Bridge it opens in Illustrator not resizing the Illustrator window itself. It remains maximized if it was maximized and it remains the same size if it was resized.

    Maybe it needs more time to run and is not so fast as windows explorer, but you run it once and if you work with lot of files, I guess it worth to use it to avoid that issue.
    Besides that Bridge has its own benefits while using it, sush as fast file filter, file rating and labeling, editing metadata, making collections, exporting multiple files, viewing and selecting files in the form of a carousel and many other features...

     

    P.S. If such a solution has already been proposed, or it is known to everyone, then just ignore this post)

    TenTin
    Known Participant
    January 15, 2023

    I am on v27.1.1 (2023), and there is no solution for this problem, yet!

    Anshul_Saini
    Community Manager
    Community Manager
    January 19, 2023

    Hi @TenTin,

     

    We are sorry for the trouble. I checked on my end, and the Illustrator window doesn't resize on opening Ai, PDF, etc. files from Finder or within the app, even after restarting the app. It retains the last window size set by me. Would you mind resetting Illustrator preferences and seeing if that helps? If it doesn't help, would you mind confirming the OS & sharing a small screen recording demonstrating the issue? Also, please confirm if you are using the Application frame or not.

     

    We are here to help. We just need more info.

     

    Thanks,

    Anshul Saini

    CarlosCanto
    Community Expert
    Community Expert
    January 20, 2023

    hmm...it seems to be working well, Illustrator Window does not resize when opening file via double-clicking.

     

    I'm on Windows 11, CC2023 v27.2

    Inspiring
    December 2, 2022

    I have a different but similar problem. My window doesn't minimize, but it opens to the left and i have to click the green + button in upper right corner. I have not tried to delete the prefs file, not excited to do that. But I may see if it helps. Sometimes my windows open almost off the page. If it's one, no problem, i drag it back, but often it will be all of them. I have to reset my workspace. This is something new, never saw this on previous versions. I am on version 27.01 2023.

    Anshul_Saini
    Community Manager
    Community Manager
    December 8, 2022

    Hi @dalface,

     

    Thanks for reaching out. Please let us know how it goes after resetting preferences. If it doesn't help, would you mind confirming the OS & sharing a small screen recording demonstrating the issue?

     

    Thanks,

    Anshul Saini

    Inspiring
    December 8, 2022

    Thank you, that worked.

     

    Daliah

    Participant
    August 6, 2022

    Hi, everyone! : )
    I see this was posted on 2012.
    It's august 2022, I'm using the latest Illustrator version on the latest Windows 11 version and this is still an issue. Any solution yet? I'll be grateful for any solution! 😅

    CarlosCanto
    Community Expert
    CarlosCantoCommunity ExpertCorrect answer
    Community Expert
    August 7, 2022

    Hi, no there isn't a solution yet, just resize the window manually as suggested 10 years ago.

    Participating Frequently
    June 14, 2022

    Greetings from the year two thousand and twenty two. Illustrator still arbitrarily resizes itself when opening files, seemingly with no connection, rhyme or reason between them. You never know when it will happen, you can't even predict if it will happen with the same same file on the next open! 

    What was it like working professionally in Illustrator in 2012 btw? I barely used it myself back then. I know it can be difficult to respond from the past, but I'm curious what it was like when creative cloud wasn't stuffed in your face everywhere... or did y'all already have that plague a decade ago too? Feels like there was a good chunk of my childhood when adobe was pretty clean of that kind of disease, but maybe I imagined it. Anyway, cheers friend, we are connected through time you and I, through this ancient unsolved illustrator issue. 

    Anshul_Saini
    Community Manager
    Community Manager
    June 16, 2022

    Hi @Catseman,

     

    I am sorry to hear about your experience. This is not the experience we want you to have. I tried to reproduce the issue described as reported by many on this old post, but I was unable to do so. I tested this on Windows 11 & M1 Mac mini running the latest OS and version of Illustrator (Windows 11, Monterey 12.4, and Ai v26.3.1).

     

    I would like to know if you have tried resetting the preferences (Windows / Mac)?

     

    If that doesn't help, would you mind sharing the download link to a test file that is causing the resize issue at your end?

     

    Also, please confirm the OS & the version of Illustrator installed on your machine.

     

    I will be looking forward to your response.

     

    Thanks & Regards,

    Anshul Saini

    mitch pope
    Participant
    November 24, 2021

    I'd just like to add that this is still an issue

    cesar.cintron
    Inspiring
    January 12, 2022

    This just started happening again.

     

    However, I noticed that it was only occuring with files I had not worked with for some time.

    On opening a file that had this issue, I moved an object, so that illustrator would require a save, and saved.

    After saving the file, opening the file by double clicking in Windows Explorer no longer triggered the application window resize.

     

    I'm not sure if this means the freshly saved file is permanently fixed or if it is fixed until it encounters a different screen resolution.

     

    Still an absurd behavior going on 10 years.

     

    Illustrator build 26.0.2

    Windows 10 Pro Version 21H2
    Processor AMD Ryzen 5 3600 6-Core Processor 4.20 GHz
    Installed RAM 64.0 GB

    andrewo5892806
    Participant
    June 29, 2021

    Hi All, there's a temp fix to this issue in Windows.

     

    Close Illustrator

    Locate your Start Menu Illustrator shortcut file - for me it's in C:\ProgramData\Microsoft\Windows\Start Menu\Programs (or click Start, right click Illustrator > More > Open File Location)

    Open the shortcut's Properties

    Change the "Run" dropdown to "Maximised"

     

    This solves the bug for me until the next time I update Illustrator.

     

    If the above doesn't work, you could try doing the same change to the shortcut within your Adobe folder - for me it's in C:\Program Files\Adobe\Adobe Illustrator 2021

     

    Shame on Adobe for not fixing a 10 year old bug.

    JBuchmann
    Participating Frequently
    June 29, 2021

    Thank you! This seems to be working so far.

    km71906051
    Inspiring
    June 25, 2021

    Like others, I also sometimes need to open an .ai file from Windows File Explorer, and just found that the best workaround (for me anyway) to avoid the AI window minimizing or 'restoring' is, instead of double clicking on the file, just go right click>Open. I tried it just now on a few of the files that had collapsed the window before, and by right clicking then clicking Open on them instead, they opened fine without collapsing AI. For some unknown reason, for me, the collapsing effect happens with some .ai files but not others, even though they're all similar. In my case, 18 x 24 inch posters. Anyway, it's not a fix for the root problem but maybe this helps some people.

    JBuchmann
    Participating Frequently
    June 9, 2021

    Almost 10 years later and this is STILL HAPPENING?!! Not only does the Illustrator window resize itself, it also collapses half of my panels. Super annoying!! It is a 'silly little issue', but frustrating nonetheless. I would prefer to double click my file to open it, but instead I have to use the File > Open in the menu so this doesn't happen. Photoshop never does that. Why does Illustrator?!!

    Participant
    March 30, 2021

    I'm really surprised to see that this problem has existed for so long. I work on templates and constantly only use my keyboard for manuvering around Windows File Explorer. This problem has caused me a lot of down time as I usually open up 3-6 documents at a time and I never know which ones won't open because Illustrator wants to do it's own thing. I can't exactly ignore my mouse when I have resize Illustrator.

     

    Adobe really needs to get on this. An entire DECADE with the same problem? Come on. That's just bad.