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Illustrator running very very slow on Mac 11.7.3

Engaged ,
Feb 06, 2023 Feb 06, 2023

Illustrator suddenly started to  run very slowly. I have created 1 terrabyte of free space on my iMac, and have restarted the computer. Nothing seems to help. Does anyone have any tips about this problem. It is impossible to do any work. Thanks for any advice.

TOPICS
Bug , Performance
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Adobe
Community Expert ,
Feb 06, 2023 Feb 06, 2023

Is there anything you might have done that caused it? Like, installed anything? Working with huge files? Ssving to a network?

 

Please tell us your hardware configuration.

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Adobe Employee ,
Feb 06, 2023 Feb 06, 2023

Hello @toymaker1,

 

Sorry to hear about this experience. Would you mind trying the suggestions shared in this help article (https://helpx.adobe.com/illustrator/kb/optimize-illustrator-performance.html), and checking if it helps?
If the issue persists, kindly share some more information, like if Illustrator behaves this way when working on a particular file/tool/feature/workflow, the exact version of Illustrator,  System Configuration (CPU/GPU/Memory/Display Monitor), and a screen recording of the problem (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-f...), so that we can investigate this further.

 

Looking forward to your response.

 

Thanks,

Anubhav

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Engaged ,
Feb 06, 2023 Feb 06, 2023
Hi Anubhav.
Thanks for your response. The article you posted seems to apply to Windows.
I am on an iMac. for example, to increase available memory, the article
says Choose Start > Control Panel . I don't know where "Start" is on a Mac.

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Adobe Employee ,
Feb 07, 2023 Feb 07, 2023

Hello @toymaker1,

 

Thanks for confirming that. Would you mind clicking on the Tab for macOS in the help article to find the relevant options and checking if it helps?

AnubhavMajumder_0-1675770263891.png

 

Looking forward to your response.

Regards.

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Community Beginner ,
Mar 27, 2023 Mar 27, 2023
LATEST

This happened to me! out of nowhere. The SOLUTION: 

 

I deactivated every adobe font (via the toggle switch in creative cloud window) and it worked immediately better after that. I hope this helps you!

 

PS: I found that Illustrator 27 is bad to begin with, downgrade to 26.5.3!

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