Illustrator still not officially compatible with Sonoma?!

[Marc27473992mupc]

I am flabbergasted that, considering how much we pay for this subscription, Adobe still has not officially approved illustrator for Sonoma.

anyone have any insight on how to complain to Adobe? Or insight on what's taking so long or when it will finally be approved?

I'm basing my info on this:

Can I run my Adobe apps on macOS 14 Sonoma?

[Monika Gause]

This is a public forum. We don't know any more than you.

Things take as long as they take. Apple supports back versions of its operating system with security fixes so there is really no reason at all to update to their buggy system. I mean, it is only couple of weeks old and has already had a point update and a fix. 

[Marc27473992mupc]

Not sure why you replied. There are many reasons I need to upgrade, and two months into a major OS launch, it's ridiculous that that Adobe has not yet approved one of their major products for it.

[Monika Gause]

They *have* approved it (it's mentioned on the requirements page after all), but users are still having problems. 

Some of these problems have been caused by Apple, which is why the 14.1.1 even exists. It's just too early to update the system just yet. There are still issues with it. And also: Apple has cut support for PostScript. You want to check whether your printer still works.

[Marc27473992mupc]

Not according to this:

Can I run my Adobe apps on macOS 14 Sonoma?

[Monika Gause]

It's a large company. 

This is kept up by the Illustrator team: https://helpx.adobe.com/illustrator/system-requirements.html#ai-on-the-desktop

But anyway. When deciding this kind of thing I do not care about either of those sources. I care about how many issues get reported in the forum. And those are too many. The engineers can not test everything. They can test it in their environments. They have their beta testers (and probably not too many of those are using premature systems - I am an Illustrator beta tester and for sure I won't update my mac OS unless someone forces me). So all those little things turn out when the app is rolled out to the broad public and people with rare system/hardware/devices turn up and report their issues. 

You want to complain to the engineers: https://illustrator.uservoice.com 

[Slimbloke]

It's definitely frustrating - it's always Adobe products that delay my workflow upgrades, which would be via macOS updates! All I get from support is links to this forum rather than any official knowledge base e.g. if 14.1.1 fixed any incompatibilities.

[Slimbloke]

Am I right in thinking this page says it IS compatible?

https://helpx.adobe.com/ca/illustrator/system-requirements.html#ai-on-the-desktop

[Marc27473992mupc]

I think so, but it has said that for at least five weeks and in the meantime many people are still having catastrophic problems with illustrator. Also, in the meantime, Adobe has continued adding other apps in the creative suite to the page that I linked to. So I'm not sure what all that means.