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Illustrator taking up to 30 Mins to Print

Community Beginner ,
Mar 29, 2018 Mar 29, 2018

Hi All,

I have an issue where by Adobe Illustrator is taking up to 30 Mins to print a document. Today when attempting to print a document which was 13MB large, i waited around 25 mins before it started printing. I Initially thought it may be network related but i can print as normal from all other applications. I have not however tried on any other Adboe applications (Photoshop, InDesign etc).

As you can imagine it is disrupting my work rate.

Any suggestions as to what can solve it? As you can imagine it is disrupting my work rate..

Using a MacBook Pro 2017

Adboe Illustrator CC 2018

8 GB RAM

Canon C7260 IRADV

Thank you for your help!

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Adobe
Community Expert ,
Mar 29, 2018 Mar 29, 2018

Save as and uncheck pdf compatible.

Tell us about your document

  • placed images
  • lots fo vector points
  • bitmapped effects

What type of printer, do you have, is it postscript?  Do es even a new simple document with one shape  print slow?

You may not have the Adobe cloud running, or a corrupt adobe cloud registration, try step 5 to reset you OOBE

Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel

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Community Expert ,
Mar 29, 2018 Mar 29, 2018

Bill reminded me about networks, make sure you are connected AFP: and not SMB:

Screen Shot 2018-03-29 at 11.33.32 AM.png

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Community Expert ,
Mar 29, 2018 Mar 29, 2018

When you say that you thought it may be network related did you mean that you were running Illustrator across a network? Illustrator does not work well across a network. If that is the case try bringing the job entirely onto your hard drive and see if the problem persists.

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Community Beginner ,
Apr 04, 2018 Apr 04, 2018

Hi Bill, sorry i should have been more clearer. The printer is on a shared network. Adobe Illustrator is installed locally on my Mac. Thanks!

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Advocate ,
Mar 29, 2018 Mar 29, 2018

How complex is the document you are trying to print? My printer takes a bit sometimes even just when printing large PDF documents, but if I am printing a single one page word document, it's almost right away.

Is the printer directly connected to your Mac or are you trying to do this over WiFi?

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Participant ,
Mar 29, 2018 Mar 29, 2018

Is there not a setting you can click to print as bitmap?

Awwwww. The other one has that option. Works great.

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Community Beginner ,
Apr 04, 2018 Apr 04, 2018

Hi MelissaLA88,

The document is not to complexed. One that took a while was around 13MB. I am in the exact scenario as you where word is fine . The printer is connect via ethernet to a server. It can also be reached via wifi but the issue still persists.

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Community Expert ,
Apr 04, 2018 Apr 04, 2018

Try deleting your printer (system preferences >> printers & faxes >> select printer and click minus sign, and creating a new one. Go to the website for your printer model and run the latest installer.

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Community Beginner ,
Apr 04, 2018 Apr 04, 2018

Tried this already but no change

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Community Expert ,
Apr 04, 2018 Apr 04, 2018
LATEST

Since you say  only Adobe apps are printing slow, this leads me to suspect your OOBE, as your serialization is checked prior to printing and if corrupted can slow you down. . But we do not know anything about what these files contain so maybe your .ai files are more complex.

Did you try resetting your OOBE as in my first reply, below is the link again:

go to step 5

Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel

Your files also not be 13mb, that is much too big. Do a save as and turn off pdf compatible, you do not need that unless you are placing a .ai in InDesign or After Effects.

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Explorer ,
Mar 29, 2018 Mar 29, 2018

There are in fact a fair number of things that will absolutely affect your printing speed....document size, resolution, color usage, your computer, printer, network (if applicable), yadda, yadda, yadda.  For example, I've been working on some pieces for my own portfolio, so I'm printing them at a VERY high resolution...the images are formatted for 11 x 17 prints and I'm printing at 300 dpi and yea..even on the high end laser printers I'm using, they're taking as long as 5 to 10 minutes per page.

So that said, without having more info about the file(s) you're trying to print, here's a few things I would check right off the bat....

Layers & shapes - obviously the more layers/shapes you have in a given image, the more Illustrator and your system needs to work to process those.  Back in college one of my fellow students had a similar problem as yours...it was taking OVER 45 minutes to print ONE image...turned out the guy had OVER 1000 layers in his image!  YIKES!!!  In a few cases with my own work, I've actually broken a given project down into "parts"...background, foreground, etc., rasterized them, then "re-assembled" everything in Photoshop...as long as you save backups of the originally Illy files, you can go back later and change things if need be.

If you're using "effects", like blur, drop shadow, gallery, etc., I would HIGHLY recommend you rasterize before trying to print (even though those are technically raster effects to start with).  In fact, it might not be a bad idea to just rasterize the whole image (assuming you haven't done this already) - export your artboard out to a jpg, png, tif, etc., instead of trying to print directly from the Illustrator file.

Image Size - If you're printing to, let's say 8 1/2 x 11, make sure you don't have the actual image size jacked up to something REALLY large.

Resolution - Same thing...I usually set things at 300 dpi for prints (as apposed to 72 dpi for internet display), however I have seen an instance or two where somehow, someway, things went REALLY askew and the resolution got knocked up to 800 dpi.  Image size and resolution tend to go hand in hand, so do check both!

If...for SOME reason...you're trying to print from an Acrobat file, I would also recommend rasterizing the image FIRST...flatten that puppy out, otherwise Acrobat tries to save ALL the vector info, which gets to be a pita!

If that don't do it for ya, then like another poster said, I'd suggest you post more info on what you're trying to do...if not the actual image/file itself.

I hope this helps - good luck!

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