illustrator window not sizing correctly on multiple monitors

[rickhino]

I have a surface pro 6.  When I try to size the Illustrator program window.  When I click on the restore button, the bottom of the window moves past the bottom of the screen.  Because the Illustrator window cannot be sized from the top, it looks like I will never see the bottom portion of the Illustrator widow unless I maximize it.  One more bit of info, I'm using a dual-monitor setup and the resolution of the monitors are unequal.

Has anyone seen this issue before?  Has anyone solved the issue?

Thanks in advance for your input!

[Ashutosh_Mishra]

Hi there,

Thanks for reaching out. Would you mind sharing the version of OS and Illustrator please?
You may also share screenshots or a small video of the process so that we may understand your issue better and help you accordingly.
Looking forward to your response.

Regards,

Ashutosh

[rickhino · Accepted solution]

Thanks, but I fixed the issue.   Right-click on the exe file, select compatibilty.  Then click on Change High DPI settings.

[Ashutosh_Mishra]

Glad to hear it worked out. Thank you for sharing it here as well.
Feel free to reach out if you have any further concern, we'll be happy to help. Thanks!