IllustratorGc.jsx script error while launching Illustrator 25.3

[sj__]

Updated this morning to Illustrator 25.3 - as soon as the update was done this scripting error began appearing (every 30 seconds). .. Personally went back to 25.2.3 which has solved this issue. 

{Renamed by MOD}

[defaultuxiwqb7ns1g1]

I'm having the same issue running the latest versions of Adobe AI and logitch options and it's making Illustator impossible to use with this error message every 5 seconds. 

[Bernardo5C69]

This is extremely annoying...

Turning OFF the application specific settings is NOT a solution. That was one of the reasons why I and most likely everyone who bought this specific mouses or keyboards, had them in first place!

It's August 18th and this problem is still requiring solution.

Absolutely disgraceful, there's no way you can work with that notification popping every 10 seconds.

[unknownparts]

Has anyone found a solution for this? It is driving me absolutely crazy! I can't get anything done!

[michelavelar]

Use a versao Beta do logitech, para mim resolveu o problema.

https://www.logitech.com/en-gb/software/logi-options-plus.html

[cloudninedesign]

Yes. Download and install an earlier version of Illustrator until Adobe fixes the problem. 

[maFernanda-Rami]

I also have the issue despite having updated everything. Waiting from a prompt solution from adobe

thanks

[michelavelar]

Use a versao Beta do logitech, para mim resolveu o problema.

https://www.logitech.com/en-gb/software/logi-options-plus.html

[Jolly5FE2]

[michelavelar]

Use a versao Beta do logitech, para mim resolveu o problema.

https://www.logitech.com/en-gb/software/logi-options-plus.html

[soulforge]

A menos que você tenha o teclado Kraft ... que atualmente não é compatível com a versão beta, o que para mim parece insano

-------------------------

Unless you have the Kraft keyboard ... which is not currently supported in beta, which to me seems insane

[rama_ai · Accepted solution]

We are investigating this issue and reached out to Logitech for permanent solution. Meanwhile users can try the below workaround.

Create a JSX file with the following content:

app.preferences.setBooleanPreference("ShowExternalJSXWarning", false);

Save the above JSX file. Now, go to File > Scripts > Other Script, and choose the newly saved jsx file.

This will suppress the warning dialog and run the script.

[EndeavorGlobal]

Hi Rama,

I just tried this and it did not work. I copy and pasted the content into a txt document and renamed the file to .jsx — am I doing something wrong? Below is the error message I receive after selecitng the .jsx file. I also have the latest version of LogiOptions, but still receive the script warning.

[rama_ai]

@EndeavorGlobal Looks like quotes got replaced with typographer's quotes causing this error please use the below that contains correct quotes.

app.preferences.setBooleanPreference("ShowExternalJSXWarning", false);

[EndeavorGlobal]

@rama_ai perfect, that worked. Thank you.

[sirfrancisbacon]

@rama_ai I seem to get this error when trying this method.

[EndeavorGlobal]

@sirfrancisbacon  That happened to me when I used rich text. Try Format > Make Plain Text before saving.

[sirfrancisbacon]

@EndeavorGlobal thank you. Illustator is actually usuable again. I couldn't even change font in illustator without that stupid pop up destroying everything. It brought me back to the Clippy days of Microsoft Office...

[TriChas]

Works for me.... finally

[lsmithbarbri]

I received an invite to join Logitech's Beta program (Logi Options+ Beta). I am able to modify my mouse for Illustrator and other programs without an error. Logi Options will take over the LOGI app. This might be the fix everyone needs.

https://www.logitech.com/en-us/software/logi-options-plus.html

[MattD-KOJO]

This is VERY annoying. I tried making my own JSX file to diable the popup as mentioned by rama_ai but it doesn't work.... I copy pasted exactly what was in the message: app.preferences.setBooleanPreference("ShowExternalJSXWarning", false);

But when I import the .jsx file Illustrator says there is a syntax error?

[EndeavorGlobal]

@MattD-KOJO you may have ran into the same issue as I did with the typographer quotes. Try this instead:

app.preferences.setBooleanPreference("ShowExternalJSXWarning", false);

Also make sure to convert the text plain text before saving.

[daniell96185676]

Still having this issue on Illustrator 25.4.1

[Dennis_Z]

This is so damn annoying, literally shouting at my computer here.

I'm glad the workaround helped with the javascript. 

[Gus0D45]

Hi there,

One easy fix is to simply drag the dialogue box out of your visual workspace. This way you can still use the crown without the warning screen popping up every time you try to use it. However, you will have to close the warning box if you are trying to save or exit the program, as the program prioritizes the warning box over the main menu functions. 

P.S. the .jsx file did not eradicate the problem for me, so i have been using this method

[graceful_Eagle5FFE]

For those that are not familiar with code, I have done that an Works (MACBOOK PRO):
1) Install a code editor like Visual studio Code (Free).
2) Type this:
app.preferences.setBooleanPreference("ShowExternalJSXWarning", false)

3) Save it on desktop as .jsx (write this at the end).
4) Go to illustrator and do that: File > Scripts > Other Scripts

Hopefully that helps!