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1

Importing PDF to Illustrator, fonts displayed as boxes with and X

New Here ,
Jun 21, 2021 Jun 21, 2021

When I import certain PDFs in illustrator i get a cant't find text error and all the text displays like the picture below. i have tried adding the fonts to illustrator but that did not work

 

 

default88q5t1j0clh7_0-1624308027473.png

 

default88q5t1j0clh7_0-1624308027473.png

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Import and export
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correct answers 2 Correct answers

New Here , May 17, 2022 May 17, 2022

I also open architectural PDF's in Illustrator and have this problem with X-Boxes.  I had luck with opening the PDF in Adobe Acrobat, and resaving the file using "Save as other".  In that menu, there are 3 choices at the bottom:  Archivable (PDF/A), Press Ready (PDF/X), and PDF/E.  Try resaving in each format, and sometimes it works, sometimes it doesn't but I've been have some luck doing this.

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New Here , Oct 28, 2023 Oct 28, 2023

1. open file in adobe acrobat pdf reader

2. go to MENU>Doucment Properties>Fonts

you will see what are the fonts used in it, and install all those fonts

and then open the pdf in Illustrator

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New Here ,
Feb 03, 2023 Feb 03, 2023

Open the PDF with Acrobat. Export to > Encapsulated Postscript. Import to Illustrator.  Unfortunately, all font will be converted to outline, but at least they are all readable and not X boxes.

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Community Expert ,
Feb 03, 2023 Feb 03, 2023
quote

Open the PDF with Acrobat. Export to > Encapsulated Postscript. Import to Illustrator.  Unfortunately, all font will be converted to outline, but at least they are all readable and not X boxes.


By @Brian23603149szij

 

If you want to outline your fonts, you do not need Acrobat.

Place (linked) the PDF in Illustrator.

Object > Flatten transparency. Check "Outline fonts"

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New Here ,
Oct 28, 2023 Oct 28, 2023

1. open file in adobe acrobat pdf reader

2. go to MENU>Doucment Properties>Fonts

you will see what are the fonts used in it, and install all those fonts

and then open the pdf in Illustrator

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New Here ,
Jun 21, 2024 Jun 21, 2024

Here is an alternative solution:
Open the file in Acrobat Reader. From the menu > Export a PDF > Encapsulated PostScript > Save.
It will create a file for each page in your pdf (if you have 15 pages in your pdf, you should have 15 .eps files). Then, find the page you want to open in Illustrator, right-click on it > Open with > Adobe Illustrator. I should display the original text as seperate objects. 

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Community Expert ,
Jun 21, 2024 Jun 21, 2024

Depends. The issue is that the program that originally created the PDF subsets the fonts (which is by design; this keeps the resulting file smaller). In doing so, it can create a custom encoding for certain subset fonts. This is why it cannot be read in Illustrator (or ANY vector program that can open PDFs)... it wasn't meant to be. PDF is not an exchange format, it's purely an output format. When you open such a file in Illustrator, even if you have the font that was originally used installed on your system, it's character codes will not match up with the subset's codes, hence gibberish or boxes, and there is NO way it can know what it's supposed to be. Even if you export this as EPS, that custom encoding will carry through. That being said, some fonts DON'T reencode in PDFs, so they would open fine, but many of the newer ones do. Illustrator converts the ones it cannot decode into Outlines. At least this maintains the look of the PDF if not the editability.

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New Here ,
Jun 17, 2025 Jun 17, 2025
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I have done  it with the Print option. Just created a  new pdf via print. Information of font is lost, but at least the text is in illustrator as vektor visible. 

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