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INTERFACE BUG

Explorer ,
Sep 18, 2024 Sep 18, 2024

I don't know what is happening. But something isn't right! 
Somebody can help me?! 

 

byedgarfilho_0-1726715202605.png

 

 
TOPICS
Bug , Performance
310
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Adobe
Community Expert ,
Sep 18, 2024 Sep 18, 2024

My first suggestion would be to uninstall and reinstall the app.

If that doesn't fix the problem, next I would try deleting your Illustrator Settings Folder incase it's corrupted.

Process to delete the settings folder

Windows users

  1. Quit Illustrator

  2. Open Users > [username] > AppData > Roaming > Adobe > ...

  3. Locate the Adobe Illustrator [version] Settings folder and move it to Trash.

  4. Restart Illustrator

 

macOS users

  1. Quit Illustrator

  2. Open [username] > ⁨Library⁩ > ⁨Preferences⁩ > ...

  3. Locate the Adobe Illustrator [version] Settings folder and move it to Trash.

  4. Restart Illustrator

 

Astute Graphics have made a blog article on all this info if you need any more guidance: https://astutegraphics.com/support/tutorials-and-troubleshooting/deleting-illustrator-settings

 

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Community Expert ,
Sep 19, 2024 Sep 19, 2024
LATEST

When was the last time you rebooted the computer? Maybe now would be good?

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