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I don't know what is happening. But something isn't right!
Somebody can help me?!
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My first suggestion would be to uninstall and reinstall the app.
If that doesn't fix the problem, next I would try deleting your Illustrator Settings Folder incase it's corrupted.
Windows users
Quit Illustrator
Open Users > [username] > AppData > Roaming > Adobe > ...
Locate the Adobe Illustrator [version] Settings folder and move it to Trash.
Restart Illustrator
macOS users
Quit Illustrator
Open [username] > Library > Preferences > ...
Locate the Adobe Illustrator [version] Settings folder and move it to Trash.
Restart Illustrator
Astute Graphics have made a blog article on all this info if you need any more guidance: https://astutegraphics.com/support/tutorials-and-troubleshooting/deleting-illustrator-settings
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When was the last time you rebooted the computer? Maybe now would be good?
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