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Is CS6 compatible with OS X El Capitan? Specifically Illustrator and Photoshop., Is CS6 compatible with OS X El Capitan? Specifically Illustrator and Photoshop.

New Here ,
Sep 30, 2015 Sep 30, 2015

Before I update  my MacBook to OS X El Capitan, I want to make sure I'll be able to use Photoshop and Illustrator (CS6 - updating to CC is currently not an option for me). Thanks!

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correct answers 1 Correct answer

Adobe Employee , Mar 18, 2016 Mar 18, 2016

Hi,

Illustrator CS6 is not officially supported on OSX El Capitan.

Refer to the system requiements here: System requirements | Adobe Illustrator

-- Ashutosh

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replies 184 Replies 184
Explorer ,
Dec 21, 2015 Dec 21, 2015

Hi all,

A bit of background before I ask my questions.

I bought a CS6 Master Collection boxed software last year. I was lucky to find a copy. I'm an amateur photographer, professional graphic designer (but I don't freelance anymore) and will start looking into videography as a hobby. Hence I don't want to be locked into a subscription.

The new El Capitan is intriguing. That's why I started researching to see if it will break the CS6.

From what I read in this thread, CS6 work for some people after El Capitan upgrade, especially Java is upgraded at the same time. But for most people, CS6 encounter performance issues.

The latest Java is probably used in El Capitan but CS6 is a older software, probably isn't compatible with the latest Java. Do you guys think it is the Java upgrade related?

I do agree with everyone that Adobe isn't doing its part to reward loyal customers. Many of us have spent a lot of money buying their software. I also find it really hard to bite the bullet and get into subscription because it will cost a lot more in long term.

I am happy with the CS6, since it is a hobby now (I use CC at work). I am really curious to whether my late-2013 MBP will perform well in El Capital. But if it will risk breaking my CS6 workflow, I won't upgrade at all. But I wouldn't know until I try, right?

Second question - I have a bootable Yosemite USB I created. If El Capital cause CS6 performance issues, can I revert back to Yosemite?

Thanks in advance.

Lea

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Community Expert ,
Dec 21, 2015 Dec 21, 2015

MangaGal schrieb:

Second question - I have a bootable Yosemite USB I created. If El Capital cause CS6 performance issues, can I revert back to Yosemite?

How to revert to your previous version of OS X | Planet Quark

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Explorer ,
Dec 22, 2015 Dec 22, 2015

Thanks Monika for the link. When I read in the article that Apple doesn't allow downgrade to previous OSX, I got really annoyed actually. But luckily there is a way. I will try this.

But then again, hearing everyone's CS6 encountering issues, I'm not sure if it's worth it. Anyone has good things to say about El Capitan?

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Community Beginner ,
Dec 21, 2015 Dec 21, 2015

When I upgraded to El Cap last week, my copy of Photoshop CS6 hung at launch. After trying several solutions that didn't solve the problem, I removed and reinstalled Photoshop from an Adobe.com download. It remembered the serial number from the Mac's Adobe database and kept the 3rd-party plugins, and it now opens and saves images again. So, many people reported problems, but this may be a solution.

For Illustrator, I have CS5, and it seems to work so far.

My Mac is a late-2011 15" MacBook Pro with 8GB RAM and a 1TB SSD.

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Community Beginner ,
Dec 30, 2015 Dec 30, 2015

I was able to reinstall ML from a flash drive. I got error messages that blocked installation which I cleared up using the PRAM reset on startup. Hold Command+Option+P+R

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Community Beginner ,
Dec 30, 2015 Dec 30, 2015

I am using CS6  and Clip Studio Pro and El Capitan pretty much broke the drawing features in both programs (as in lagging is so slow s to make the apps unusable). I applied third party fixes to both but still had major issues so I reinstalled Mountain Lion and that cleared up the problem. I have more of issue with Apple as I can't count on them anymore to release reliable upgrades (or reliable motherboards and optical drives for that matter).  As to Adobe and CC many of my colleagues in the entertainment industry are moving to Clip Studio, Inkscape, and others because were' pretty disgusted with the the whole CC rip off model.

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New Here ,
Dec 31, 2015 Dec 31, 2015

You are so right. I also downgraded two steps to OS 10.9 where things still worked out. CC is no option because of the subscription model. Right now I am testing the Affinity programs in case I have to upgrade the OS in the future. IF Adobe only had not changed to the CC model I would have bought every second upgrade as a good boy does.

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Community Beginner ,
Dec 31, 2015 Dec 31, 2015

There's really no reason to continue with either Apple or Adobe as their cost to benefit ratio has dropped so low in terms of quality and customer service.

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Explorer ,
Jan 03, 2016 Jan 03, 2016

‌

gregg_davidson wrote:

There's really no reason to continue with either Apple or Adobe as their cost to benefit ratio has dropped so low in terms of quality and customer service.

Perhaps it would be good if Adobe launched a CS6 support scheme that they charged for. i.e. As there are still so many people relying on CS6, if those users paid, for example, £250 a year... Then those Apps continue to be supported / fixed to work with the latest operating systems for those users, as well as bug fixes.

I'd pay £250 a year to keep CS6 alive. There wouldn't be any new features, but we would still be able to use what we paid for in the first place. If not £250 then what would a team of fixers cost ?  I think smaller design companies can't afford £600+ a year for the full CC, as wonderful as it may be.

I have already moved to alternatives Mac apps by Affinity and Tumult which all show a lot of promise.

I will subscribe to CC to use Adobe Animate. (Flash) for the time being, so I have caved in a bit 🙂

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New Here ,
Jan 12, 2016 Jan 12, 2016

Hello,

Michael form Belgium here. Running an architecture firm. We decided the only thing that we can decide. Stop using adobe software and start looking to the future.

And for now that is affinity software. Need the publisher fast and hoping it will be good. I read that affinity photo is at the level off CS4 - more then good enough for us.

Played with affinity designer for 1 day... missing some key feature... but everything is better then starting with that subscription model.

Simple. XXXX adobe. There are history. An we - as users - have to make that happen. Stop using that crap and just start working in the future.

If we start putting al this energy in learning new software as affinity, isstead of this pure wast of time and energy.

Because it is not CS6 that EOL... it's ADOBE itself that is EOL.

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New Here ,
Jan 30, 2016 Jan 30, 2016

‌Is there any update on compatibility with El Capitan .3? In particular dreamweaver CS6. Ditto with everyone, i'm also extremely frustrated with paying for a license that is not supported. Thx

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Explorer ,
Feb 04, 2016 Feb 04, 2016

I have just (today) clean installed El Cap on an external WD drive and migrated the HD on to it. My Mac is an old-ish Pro with 12gb ram.

I didn't bother to clean install CS6, just used what came across. Installed the legacy Java from Apple Support. I then updated EC to the latest version.

AI seems fine. The problem with scroll view in columned finder windows has gone. Hot keys didn't work so I deleted the hot key file and made a new one. Now they work.

PS seems fine but laggy when switching tools using hot keys, so you have to make sure you're using the tool you expected, otherwise you'll get a shock. It took a couple of goes to close a window. But once I had done it manually via the file menu, it worked afterwards through key commands.

Indesign seems fine, but laggy when hot key opening tool windows, so switching between fonts and swatches (e.g.) gets a spinning ball, but only for a few seconds. All the other hot keys (that I use) seem fine.

Acrobat works fine - albeit on a brief whizz around.

Note: I'm a low level user so more advanced stuff may/may not work, but the El Cap latest update seems to have fixed a load of annoying issues. I don't use any other Adobe software.

Fonts with Suitcase Fusion 6 work perfectly.

As an aside, having read through this thread, the responses of the MVP etc are disappointing for older users, but then don't bite the hand, eh? I've had Adobe software since PS3, but I am savvy enough to know that I am no longer a target customer, nor a valued one. I think (ahem) veteran users have to forget the creatively-driven Adobe of old. This is a large corporation with a lot of lawyers and VPs to feed. The subscription model doesn't work for my needs, so I choose not to use it. If you look on the possible upside, the loss of a small number of customers to new developers of competitive products won't hurt Adobe at all and they won't care. But the extra business for independent developers, possibly from people like me, will encourage competition and therefore choice. Let's see what happens.

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Community Beginner ,
Feb 08, 2016 Feb 08, 2016

‌hi,

i waste around 2-3 hours a DAY just trying to make any Adobe app work on El Capitan. I didn't upgrade, Apple decided to give me a new computer due to the amount of problems my previous one had given me and it came already with El Capitan. I need to be able to work. Any idea if I can revert or what to do to make my CS6 work smoothly on El Capitan?

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LEGEND ,
Feb 08, 2016 Feb 08, 2016

If you have El Capitan and are wasting this much time, then give up on trying to get old and unsupported software working, and join the subscription scheme. Or find an alternative. Or an older Mac and freeze EVERYTHING (best not to connect to the internet though).

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Mentor ,
Feb 09, 2016 Feb 09, 2016

Test Screen Name wrote:

- best not to connect to the internet though

What is the point of this type of "Fear Mongering"?

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LEGEND ,
Feb 09, 2016 Feb 09, 2016

‌if you freeze you system or browser so that security updates stop, connecting to the Internet becomes foolish in my opinion.

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Mentor ,
Feb 09, 2016 Feb 09, 2016

Test Screen Name wrote:

if you freeze you system or browser so that security updates stop, connecting to the Internet becomes foolish in my opinion.

Why, are you scared the entire internet is one big virus and every link will yield destruction? That's like saying in 2016 if you own a car from 2010 you should stop driving it, due to increased safety measures implemented by the auto manufacture in 2016 on the latest model. Come on, enough with this foolishness and fear mongering, anyone whom uses poor judgement can be susceptible, regardless of having even the latest updates. In fact, as usage numbers drop hackers likewise typically target the latest versions due to more market share involved. Lastly, I think most people would be shocked at how many old antiquated systems run everyday business activities and markets around the world.

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Community Beginner ,
Feb 09, 2016 Feb 09, 2016

‌am I the only one to think that Test Screen Name is just here to give unuseful advice and not even reading what's been said before. I am using a Mac not a PC on Windows, why on earth would I be on this thread if I was using a different device. Second, I have soent hours (read previous messages) with Apple, the computer runs perfectly without Adobe, third it is NOT a hardware issue it is an Adobe compatibility issue. CS6 works perfectly fine with both Mavericks and Yosemite, minor bugs and flaws but overall you can  actually get work done. I paid full price for CS6 so until I can run CC smoothly on my operatinf aystem I am getting back to the basics. i just wanted a simple answer. has Adobe done its part of making Adobe CC compatible with ElCapitan, doesn't seem like it, it seems as if everyone is experiencing issues with both. unfortunately I have to work with Adobe I have no options. Anyways thanks for the help, those of you who actually provided helpful insights.

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Explorer ,
Feb 09, 2016 Feb 09, 2016

Answers such as this are not helpful. 

Many people, or which I am one, have all the function they need with an older version of the Creative Suite.  They do basic things and don't need all the bells and whistles.  Many would upgrade to the new version, although I am not in favor of a subscription service; I would rather pay for a version and use that while it works for me.  From what I'm reading, the CC version doesn't work that well with the new Macs either.

If you are getting a company to pay for your software, good on you.  Or if you are rich, that works, too.  But for many home users, or small business users, a $600 subscription service fee is too much.  I'm just saying that, if Photoshop and In Design can read and write files in the older versions, Illustrator should be able to do it, too. 

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New Here ,
Apr 06, 2016 Apr 06, 2016

Sell the new computer and buy a older used computer that runs the OS you need.

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New Here ,
Feb 07, 2016 Feb 07, 2016

None of this looks encouraging, and even less so for the future. I paid a premium for CS6 Design and Web Premium, in Oz, for some reason we pay more than anywhere else, even with currency near parity approx $1300.00, yes my American cousins $1300.00. To me buying a perpetual license without perpetual support, and not being compatible with ongoing OS updates is support, is like Illustrator missing from the suite. Dudded.

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LEGEND ,
Feb 08, 2016 Feb 08, 2016

Did people really buy this in the belief that, somehow, perpetual license meant perpetual support? Is so, it's no wonder they are disappointed. But that's never been the case with Adobe software. But we could get away without upgrading for a LONG time because systems didn't change that often, and they were mostly compatible, especially in Windows. (It's been conveniently forgotten that Apple have forces a complete restart many times over).

What has changed is that the rate of update of systems is going up and up, and the care and attention to compatibility is going down. Software companies don't fix their old stuff to bolster Microsoft's and Apple's business, and nor should they in my opinion.

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Community Beginner ,
Feb 08, 2016 Feb 08, 2016

Thanks for your really not useful response. I have a Mac computer taht came already with El Capitan, I didn't upgrade, I got this computer on Dec. 20, 2015. I have tried Adobe CC and it works even worse than trying to use my CS6. I had purchased CS6 a while back and reinstalled it in the hopes it would actually work better. Neither CS6 or CC are working correctly on my Mac Book Pro running El Capitan. My question was quite clear, is Adobe compatible with El Capitan? That's all I need to know, if not then I will hav to try something else. I would like an Adobe person to help out or someone to just help. Sorry I'm not a professional fixer of Mac or Adobe problems.

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LEGEND ,
Feb 08, 2016 Feb 08, 2016

>> I have tried Adobe CC and it works even worse than trying to use my CS6. << This is useful and critical information. From my perspective: get CC and solve the problems. Don't make it doubly hard for yourself by using software that we all know has problems, because it's much harder for you to know whether the problems come from general incompatibility or from some other weirdness.

So, install CC2015 and get it working. People here can hopefully help with that. Once the general problem is resolved (whether it is an Adobe issue, a Mac OS issue, hardware, expectation, drivers, or whatever) THEN you will be a position to try CS6 and see if it works as well as CC did for what you need. You say you're not a professional fixer, and none of us really are. But a lot of us have a lot of experience at it, and I think most would agree: if you can start with software that's SUPPOSED to be compatible, it's a better starting point.

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Community Beginner ,
Feb 08, 2016 Feb 08, 2016

Hi,

So just to confirm I'm understanding you. You say I should install CC and get rid of the problem? However, my problem is Adobe Creative Cloud. As soon as I installed it my computer started experiencing kernel panic problems, it shut down out of the blue ALL-THE-TIME.

I have no idea whether there is a mix of software issues, I have no idea whether it is CC not working with El Capitan, whether it is conflicting with something else. All I know is that as soon as I install Adobe CC  my entire system goes crazy, spinning wheel goes on with EVERY move, I've had it go on for over 40 minutes!!!!

I have done all I can, spent 5-6 hours on the phone with Apple looking into the system, I've done everything in my hand to clean up my content, deleted all apps that I have that are not crucial to using Adobe. I have deleted everything that is not crucial to work, all apps, all software I've had downloaded such as Spotify, Skype and other apps that I use on a regular basis for work. The only one thing I haven't done is to delete my Google Drive completely and I guess that would bring back my computer to being virgin again, exactly as it came out of the store. So unless this is a Google Drive combined with and Adobe issue I just have no idea what else to do. 

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