Issue drawing with Pencil pro on IPAD M3

[ilanit25694953y48p]

Hello,

I recently bought IPAD Air 13' M3 with pencil pro to draw with AI. 

Unfortunately when i;m using the pencil (the brush works fine) the line lags behind the pencil and after a while it also becomes wobbely. Any idea how to solve this issue (change in settings perhaps)?  

[Anubhav M]

Hello @ilanit25694953y48p,

I'm sorry to hear about the experience you're having with brush strokes in Illustrator. Could you confirm the version of Illustrator on the iPad/iPadOS installed, and if this happens with all brushes/files, along with a small screen recording of the problem (if possible), so I can better assist you?

Also, try resetting the brush settings to the defaults (https://adobe.ly/46DYjkO) and share your observations.

Looking forward to hearing from you.

Anubhav

[ilanit25694953y48p]

Hi

Thank you for the quick reply. The IPAD is brand new (3 weeks old) and fully updted with lastest software.

The AI was freshly installe 2 weeks ago.

Attched is a clip with the issue. Please note the issue becomes worse towards the end of the clip.  FYI- smoothness is set to 4 and if increased than it becomes even worse. 

[Anubhav M]

Hello @ilanit25694953y48p,

Thanks for sharing the details. Is all of your work synced online (https://adobe.ly/3HlgiSN)? If yes, try deleting Illustrator, restarting your device, and then reinstalling the app to see if it helps.

Looking forward to hearing from you.

Anubhav

[ilanit25694953y48p]

Hi Anubhav.

Yes, the work is being synced online. I tried uninstall of the AI, restart of the IPAD and reinstalling of AI but no change/ improvement? Any other suggestions? The IPAD air M# is strong enough to work with Illustator?

[ilanit25694953y48p]

Hi

Can you please let me know if the IPAD air M3 can support a smooth design witht he pro pencil without lagging/ delay? thank you

[Anubhav M]

Hello @ilanit25694953y48p,

I'm sorry for not getting back to you sooner. I am checking this with the team and will share more info soon. In the meantime, could you confirm if you are using the default brush settings, the canvas size of your document, and the exact version of iPadOS/Illustrator?

Looking forward to hearing from you.

Anubhav

[ilanit25694953y48p]

Hi

IPADOS is 18.6

Illustrator version is 3.0.9

Document size is letter 612*792

brush settings: 1pt/thin and the rest are also default . (i can provide screenshots, if needed)

please let me know if there is anything i need to change/ do in order fo rthe pencil to draw properly.

Thank you in advance!

[Anubhav M · Accepted solution]

Hello @ilanit25694953y48p,

Thanks for your patience. I have checked this with the product team and confirmed that this behavior is expected when drawing very long strokes. As a workaround, please try using multiple strokes to see if it helps.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Anubhav