Issue of moving graphic inside the 3d object material

[Zhee Hau271949778tee]

Hi,
Suddenly this function isn't working correctly for me.

In the 3D Material, I added two symbols. Previously, I could easily click on a symbol and move it around the surface of the 3D object. But now, it's become difficult.

When I try to click on the first symbol (there are two in total), the mouse movement doesn't move the symbol—it moves the entire 3D object instead.

Example (the attached screenshot)
Try to re-position the symbol behind the flower symbol, and click the layer, but when moving, the whole 3d object moves, not the symbol .

[Monika Gause]

I've seen that as well. 

Below the symbols there is a little list with the object and its materials applied. There you can click on the material to activate it. And then move around with the cursor to find the sweet spot where to grab the material, but it is indeed difficult. 

[renél80416020]

Bonjour,

Dans ma version d'Illustrator, on peut plaquer un seul symbole par face.

Donc pour deux symboles, il faut les grouper en créer un nouveau.

Ensuite une fois plaqué sur la face de l'objet 3D, si on veut déplacer un objet par rapport à l'autre, il suffit de modifier le symbole.

René

PS ma version est assez ancienne.

[Monika Gause]

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@renél80416020  schrieb:

Bonjour,

Dans ma version d'Illustrator, on peut plaquer un seul symbole par face.

Donc pour deux symboles, il faut les grouper en créer un nouveau.

Ensuite une fois plaqué sur la face de l'objet 3D, si on veut déplacer un objet par rapport à l'autre, il suffit de modifier le symbole.

René

PS ma version est assez ancienne.

---

You are using the Classic 3D effect. In 3D and materials you can apply multiple.

[Zhee Hau271949778tee]

It seems like the issue happens very randomly....
For my case, I tried, sometimes a wide graphic which should have more "clickable" area, but I selected it in the list, but I can't move it. Somehow, when you click the area (which the graphic is already specified in the list) it will turn into you click on the whole 3d object instead, so you move, it will be moving the whole 3d object...

I am out of options... this function was working perfectly fine, till now, it just broken...
I hope Adobe (anyone) can see this and look into it??

[Abhishek Rao]

Hi @Zhee Hau271949778tee, 

Thanks so much for sharing the details of the issue. Just to confirm, are you using Illustrator version 29.5 as the latest? It would also be great if you could let me know the operating system you're working on.

If possible, please share the exact steps you’re taking when the issue occurs, so I can pass it along to the team and take a closer look.

Looking forward to hearing from you.  
Abhishek

[Babak305417133vx0]

yes, the same happens here! very frustrating. It used to work so well. I'm on version 29.5.1

[Abhishek Rao]

Hi @Babak305417133vx0,

Thanks for jumping in and confirming you're seeing the same issue. I understand how frustrating this can be, especially when something that worked well before suddenly stops behaving as expected.

Could you please confirm the details of the operating system you're working on and, if possible, share a short screen recording showing your workflow and how the issue appears? That would really help me get a better sense of what's happening and pass it along for further investigation.

Looking forward to your update!

Abhishek