Mary Tatiana,
My guess is that the artwork/Artboard is not placed fully within integer/whole pixel X and Y values in the Workspace, more specifically (especially) off in the left side.
With that the resulting image will become a bit wider and the extension will be empty and therefore be white.
It is important to have the images in the exact desired final pixel x pixel size, forget about resolution which may actually lead to wrong sizes and hence blurriness. It is easiest and safest to work at the desired size.
A very common unsuitable way is to Export to PNG (remember to use PNG24 and use Transparency for artwork to be in front of different backgrounds) with a medium or high resolution, such as 300PPI.
To retain the clean and crisp artwork, a PNG must be created at exactly the pixel x pixel size that it is to be used for (or second best at sizes that are powers of 2 times as large).
Therefore, the safest way is to create the artwork at the final pixel x pixel size and use a corresponding Artboard, then either use the Legacity Save for Web (where you can look in the Image Size window for size confirmation) or Export at 72PPI. In either case, use the relevant optimization (available with both ways); it is also convenient to have 72PPI in the Effect>Document Raster Effect Settings.
If you have pure vector artwork, you can relax a bit and have the artwork/Artboard at any size (the Artboard must have the same proportions as the final image), then use the Legacity Save for Web and set either Width or Height in the Image Size and Apply (make sure the other value is also correct).
The Legacy Save for Web may be an old carthorse, but it knows its way home, even if the driver is drunk and sleeping it off in the hay in the back.
10
Replies
AdChoices