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Jpeg printing

Community Beginner ,
Feb 20, 2018 Feb 20, 2018

Hi,

I've printed a black on white a4 poster but the white background did not turn out well and haha pixelated background. See 15191273211271426828061 — imgbb.com

Meanwhile, the pdf version was fine with a crisp white background.

What do I do to get rid of the unclear jpeg background?

Thanks!!

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correct answers 1 Correct answer

Community Expert , Feb 20, 2018 Feb 20, 2018

Open the jpeg in Photoshop and use the eye dropper to take a reading of the color mix for the whites. If the readings are completely white, then you should ask your printer for a refund.

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Community Expert ,
Feb 20, 2018 Feb 20, 2018

i'm not sure what i'm looking at in that photo, but why do you need to print a JPEG if you can print PDF?

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Community Expert ,
Feb 20, 2018 Feb 20, 2018

I'm with Doug, not sure what you are asking. ,jpg is an RGB compressed format, you should not use that  for printing.

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Community Beginner ,
Feb 20, 2018 Feb 20, 2018

The photo is is the white background from the jpeg. It's got grey grid lines on it.

I used jpeg because some printing services request it.

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Community Expert ,
Feb 20, 2018 Feb 20, 2018

Then change the printing service.

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Community Beginner ,
Feb 20, 2018 Feb 20, 2018

I could do that but I still want to find out why this issue occurs.

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Community Expert ,
Feb 20, 2018 Feb 20, 2018

The jpeg you created probably has a slight tint where it should be white. How did you create the jpeg? How do you know for sure that the original PDF had a perfectly white background?

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Community Beginner ,
Feb 20, 2018 Feb 20, 2018

Hi Theresa,

The jpeg was via illustrator.

The picture is actually the printed jpeg. I also printed out a pdf and I compared them.

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Community Expert ,
Feb 20, 2018 Feb 20, 2018

Open the jpeg in Photoshop and use the eye dropper to take a reading of the color mix for the whites. If the readings are completely white, then you should ask your printer for a refund.

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Enthusiast ,
Feb 21, 2018 Feb 21, 2018

Can you share the file's, Illustrator and resulting jpg?

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Community Beginner ,
Feb 23, 2018 Feb 23, 2018
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Thank you Theresa!

I think it was the printer itself !

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