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Large-scaled artwork problem

Forum|Forum|5 years ago
September 2, 2020
4 replies
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Hello,

When I save the Illustrator file with large-scaled artwork as PDF using Compatibility set to higher than Acrobat 6 (PDF 1.5) the file still gets scaled down 10 times. Currently I have up to date version of Acrobat, and it still displays the file as 10 times smaller (according to Illustrator support page, Acrobat 1.6 or higher should display the file correctly).

I am aware of the problem with saving large-scaled artwork at PDF 1.5 or lower, but the solution posted on large-scaled artwork support page doesn't fix it.

Versions of software that I use:

Illustrator: 24.3

Acrobat: 2020.012.20043
OS: macOS Mojave 10.14.6 (18G103)

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Correct answer Jacob Bugge

Bart,

It may be worth asking in the Acrobat forum,

https://community.adobe.com/t5/acrobat/bd-p/acrobat

or to add the question here,

https://community.adobe.com/t5/illustrator/larger-canvas-in-illustrator-24-2-100x-more-space/td-p/11243556

I have tried to alert an Adobe staff friend about this.

Community Expert

Community Expert

I see the scale factor in the preflight, but the Page Boxes show the correct dimensions.

And the document properties as well (more or less; 999,885 cm x 199,977 cm)

Community Expert

Correct answer

Community Expert

Bart,

It may be worth asking in the Acrobat forum,

https://community.adobe.com/t5/acrobat/bd-p/acrobat

or to add the question here,

https://community.adobe.com/t5/illustrator/larger-canvas-in-illustrator-24-2-100x-more-space/td-p/11243556

I have tried to alert an Adobe staff friend about this.

Community Expert

Community Expert

For anyone who is interested, the following Adobe page discusses the new larger Illustrator Canvas.

Larger Canvas in Illustrator 24.2 – 100x more space!
https://community.adobe.com/t5/illustrator/larger-canvas-in-illustrator-24-2-100x-more-space/td-p/11243556?page=1

Community Expert

Community Expert

Then why don't you save PDF 1.6?

Bart SchneiderAuthor

Participant

I did save as PDF 1.6 and it still does not fix the problem.

Community Expert

Community Expert

And Acrobat doesn't show the correct scaling information? Can you please show a screenshot of what you are referring to?