[Locked] GPU issue ......

Report · Aug 31, 2018

I have already updated to the latest version.But again and again showing update your driver.

SYSTEM INFO:

Components:

ACE 2017/09/08-21:12:31 79.586348 79.586348

Adobe Linguisitc Library 12.0.0.0

Adobe Owl 5.2.9

PDFL 2017/09/01-01:08:01 79.239219 79.239219

Adobe Product Improvement Program 7.4.1.89.46528

AdobePSL 79.1137743_15.1113557 79.1137743_15.1113557

Adobe Illustrator 1.0

AdobeSVGAGM 79.586348 79.586348

Adobe XMP Core 2017/08/11-10:28:36 79.161210 79.161210

Adobe XMP Files 2017/08/11-10:28:36 79.161210 79.161210

Adobe XMP Script 2017/08/11-10:28:36 79.161210 79.161210

Adobe CAPS 10,0,0,6

AFL 3.5

AGM 2017/09/08-21:12:31 79.586348 79.586348

AgoraLib Library 1.0.0.0

AdobeHelp Dynamic Link Library 3.0.0.6

AIDE 2017/07/08-01:07:48 79.584539 79.584539

AIFM 1.0 23.68434

AIPort 1.0 23.68434

AIPOSTMAN 1.0 23.68434

AIPreviewHandler 1.0 23.68434

AIPSL 1.0 23.68434

AMTEmu 10.0.0.3BuildVersion: 10.0; BuildDate: Thu Apr 21 2016 3:6:38)

ARE 2017/09/08-21:12:31 79.586348 79.586348

AXE8SharedExpat 2017/06/22-01:08:35 79.584090 79.584090

AXEDOMCore 2017/06/22-01:08:35 79.584090 79.584090

AXSLE 2017/06/22-01:08:35 79.584090 79.584090

BIB 2017/09/08-21:12:31 79.586348 79.586348

BIBUtils 2017/09/08-21:12:31 79.586348 79.586348

DVA Product 12.0.0

CoolType 2017/09/08-21:12:31 79.586348 79.586348

Adobe Crash Reporter Client DLL 1.6.1.0

Microsoft® Windows® Operating System 6.3.9600.16384

DVA Product 12.0.0

DVA Product 7.0.6

DVA Product 12.0.0

ExtendScript 2014/12/03-09:00:00 80.1 80.1

Extensibility Library 1.0.0.103

FilterPort 1.1 79.586348

Microsoft® Windows® Operating System 6.1.7601.24203

International Components for Unicode 2016/02/16-16:52:45 Build gtlib_8.0.21927

International Components for Unicode 58, 1, 0, 0

International Components for Unicode 2016/02/16-16:52:45 Build gtlib_8.0.21927

Intel(R) Threading Building Blocks for Windows 4, 4, 2016, 0127

JP2KLib 2017/08/23-01:11:25 79.267771 79.267771

Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.1

LogSession 7.4.1.89.46528

MPS 2017/08/24-02:59:03 79.585920 79.585920

Microsoft® Visual Studio® 2012 11.00.51106.1

Microsoft® Visual Studio® 2013 12.00.21005.1

Microsoft® Visual Studio® 2012 11.00.51106.1

Microsoft® Visual Studio® 2013 12.00.21005.1

PDFPort 2017/09/08-21:12:31 79.586348 79.586348

Adobe PDFSettings 1.04

Adobe Photoshop CC 2017 18.1.0

Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 8.0.0

Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 8.0.0.55

Adobe India Sangam Core Code 2017/06/21-01:09:20 79.266917 79.266917

Adobe India SangamML Import from Sangam 2017/06/21-01:09:20 79.266917 79.266917

ScCore 2014/12/03-09:00:00 80.1 80.1

Sprout by HP Platform 1.0.4.3241

SVGExport 6, 0, 0, 0 79.583414

SVGRE 6, 0, 0, 0 79.583414

Intel(R) C/C++/Fortran Compiler 17.0.0

Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118

Teigha® for .dwg files 3.05.1.0

Adobe Updater Notifications Library 10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 10.0.0.1

Vulcan Application Control Library 5.4.0.12

Vulcan Message Library 5.4.0.12

WRServices Thu May 17 2017 12:26:24 Build 0.22437 0.22437

ATE

OS: Windows

Version: 7.1

System Architecture: x64

Built-In Memory: 3983 MB

User Name: AS

Serial Number: 9163870981184880

Application Folder:

C:\Program Files\Adobe\Adobe_Illustrator_CC_2018_v22.0.0.243_Multilingual_Portable_x64\App\Ai\Support Files\

Primary Scratch Folder:

C:\Users\AS\AppData\Local\Temp\

Secondary Scratch Folder:

Plug-ins:

Live Menu Item

Adobe AI Application Plugin

Color Conversion

New Cache Plugin

AdobeLicenseManager

ZStringTable

Main Filters

Main File Formats

Adobe PGF File Format

AI File Format

Mesh Object

Control Groups

Composite Fonts

Place Gun Tool

AppAnnotators

Window Menu

Not Genuine Manager

Adobe Charts Plugin

Cloud link Plugin

AI Incremental Save File Format

File Format Place EPS

Debug Menu

SLO Text Tool

AI Tool Plugin

Pen Tool Plugin

Hello Experience Plugin

Document Window Plugin

Sweet Pea 2 Adapter Plugin

AdobeActionManager

Adobe Illustrator User Interface

FrameworkS

Art Converters v2

CurveFittingSuite

FlattenTransparency

FO Conversion Suite

Pathfinder Suite

Path Suite

PDF Suite

Rasterize 8

AdobeSlicingPlugin

AdobeActionPalette

BeautifulStrokes Suite

AdobeBrushMgr

Adobe Color Harmony Plugin

Control Panel Plugin

Adobe Deform Plugin

AdobeLayerPalette

AdobePaintStyle

Adobe Planar Edit Plugin

AdobeSwatch_

AdobeToolSelector

Adobe Variables Palette

AdobeDiffusionRaster

SvgFileFormat

Snapomatic

Adobe Geometry Suite

Shape Suite

ExpandS

SWFExport

Photoshop Plugin Adapter Unsharp Mask...

Photoshop Plugin Adapter Crystallize...

Photoshop Plugin Adapter Pointillize...

Photoshop Plugin Adapter Pinch...

Photoshop Plugin Adapter Extrude...

Photoshop Plugin Adapter Fibers...

Photoshop Plugin Adapter Lens Flare...

Photoshop Plugin Adapter Ripple...

Photoshop Plugin Adapter Shear...

Photoshop Plugin Adapter Twirl...

Photoshop Plugin Adapter Polar Coordinates...

Photoshop Plugin Adapter Smart Blur...

Photoshop Plugin Adapter Spherize...

Photoshop Plugin Adapter Wind...

Photoshop Plugin Adapter ZigZag...

Photoshop Plugin Adapter Mezzotint...

Photoshop Plugin Adapter Radial Blur...

Photoshop Plugin Adapter Wave...

Photoshop Plugin Adapter Crop and Straighten Photos Filter

Photoshop Plugin Adapter De-Interlace...

Photoshop Plugin Adapter Displace...

Photoshop Plugin Adapter Tiles...

Photoshop Plugin Adapter BMP

Photoshop Plugin Adapter CompuServe GIF

Photoshop Plugin Adapter PNG

Photoshop Plugin Adapter Targa

Photoshop Plugin Adapter IFF Format

Photoshop Plugin Adapter HSB/HSL

Photoshop Plugin Adapter Paths to Illustrator...

Photoshop Plugin Adapter OpenEXR

Photoshop Plugin Adapter Color Halftone...

Photoshop Plugin Adapter Pixar

Photoshop Plugin Adapter PCX

Photoshop Plugin Adapter NTSC Colors

Photoshop Plugin Adapter Legacy Gaussian Blur...

Photoshop Plugin Adapter Filter Gallery...

Photoshop Plugin Adapter Colored Pencil...

Photoshop Plugin Adapter Cutout...

Photoshop Plugin Adapter Dry Brush...

Photoshop Plugin Adapter Film Grain...

Photoshop Plugin Adapter Fresco...

Photoshop Plugin Adapter Neon Glow...

Photoshop Plugin Adapter Paint Daubs...

Photoshop Plugin Adapter Palette Knife...

Photoshop Plugin Adapter Plastic Wrap...

Photoshop Plugin Adapter Poster Edges...

Photoshop Plugin Adapter Rough Pastels...

Photoshop Plugin Adapter Smudge Stick...

Photoshop Plugin Adapter Sponge...

Photoshop Plugin Adapter Underpainting...

Photoshop Plugin Adapter Watercolor...

Photoshop Plugin Adapter Accented Edges...

Photoshop Plugin Adapter Angled Strokes...

Photoshop Plugin Adapter Crosshatch...

Photoshop Plugin Adapter Dark Strokes...

Photoshop Plugin Adapter Ink Outlines...

Photoshop Plugin Adapter Spatter...

Photoshop Plugin Adapter Sprayed Strokes...

Photoshop Plugin Adapter Sumi-e...

Photoshop Plugin Adapter Diffuse Glow...

Photoshop Plugin Adapter Glass...

Photoshop Plugin Adapter Ocean Ripple...

Photoshop Plugin Adapter Bas Relief...

Photoshop Plugin Adapter Chalk && Charcoal...

Photoshop Plugin Adapter Charcoal...

Photoshop Plugin Adapter Chrome...

Photoshop Plugin Adapter Cont^e Crayon...

Photoshop Plugin Adapter Graphic Pen...

Photoshop Plugin Adapter Halftone Pattern...

Photoshop Plugin Adapter Note Paper...

Photoshop Plugin Adapter Photocopy...

Photoshop Plugin Adapter Plaster...

Photoshop Plugin Adapter Reticulation...

Photoshop Plugin Adapter Stamp...

Photoshop Plugin Adapter Torn Edges...

Photoshop Plugin Adapter Water Paper...

Photoshop Plugin Adapter Glowing Edges...

Photoshop Plugin Adapter Craquelure...

Photoshop Plugin Adapter Grain...

Photoshop Plugin Adapter Mosaic Tiles...

Photoshop Plugin Adapter Patchwork...

Photoshop Plugin Adapter Stained Glass...

Photoshop Plugin Adapter Texturizer...

Adobe Vector Sculpting UI

Twirl v2

SketchingTools

Simplify

Segment Tools

ShapeTool

ShaperUI

Advanced Select

Adobe Scatter Brush Tool

Adobe Symbolism

Magic Wand

Liquify

Lasso

Knife Tool

Reshape Tool

Adobe Flare Plugin

AdobeTextDropper

Adobe Eraser Tool

Adobe dBrush Brush Tool

Adobe Curvature Tool

Adobe Crop Tool

Adobe Calligraphic Brush Tool

BoundingBox

AdobeArtBrushTool

TypeCase

Smart Punctuation

TxtColumns

TextModel

TextFindFont

Spell Check Dictionary

Adobe PSD File Import

Adobe PSD File Export

PSLFilterAdapter

Photoshop Adapter

ZigZagUI

VectorizeUI

VariablesPaletteUI

TwirlToolUI

TransformUI

Touch Status Bar UI

TIFF File Format UI

TextExportUI

SvgFileFormatUI

Spell Check UI

SmartExportUI

AdobeSlicingUI

ShapeEffectUI

Shape Core UI

ScribbleUI

ScribbleFillUI

ScatterBrushToolUI

SangamFormatsUI

RoundUI

RoughenUI

RasterizeUI

PuckerAndBloatUI

PSLFilterAdapterUI

Adobe PSD File Import UI

Adobe PSD File Export UI

AIPreferenceUI

PlanetXUI

PerspectiveUI

PDF File Format UI

PathfinderUI

ParticleSystemUI

OnBoarding

OffsetPath UI Plugin

ObjectMosaicUI

MenuConfigurator

Adobe Live Shapes UI

LiveBlendsUI

LiquifyToolUI

JPEGFormatUI

IllustratorUI

Idea File Format UI

GlobAdjToolUI

FuzzyEffectUI

FlattenTransparencyUI

SWFExport UI

FlareUI

Find Replace UI

ExpandUI

DxfDwgUI

DropShadowUI

DistortUI

Design Library

DeformUI

Adobe dBrush Brush Tool UI

Adobe Curvature ToolUI

CSSExtractUI

Adobe Crop UI

AdobeBrushMgrUI

Asset ManagementUI

ArtOnPathBrushToolUI

AI Toolbox UI Plugin

AddArrowUI

TIFF File Format

TextExport

Save4Web

AISangamMapper

PNG File Format

PNGExport

MPSParser

MPSExport

MPSCommon

Mojikumi UI

JSONFormat

JPEG Plugin

JPEG2K Plugin

GIF89a Plugin

Adobe DXFDWG Format

ZigZag v2

TrimMark v2

TextWrap Dlg

ShapeEffects v2

Adobe Scribble Fill

Scribble v2

Saturate

Round v2

Roughen v2

Punk v2

AdobePathfinderPalette

Overprint

OffsetPath v2

AI Object Mosaic Plug-in

MaskHelper v2

Inverse

FuzzyEffect v2

Find

Expand

DropShadow

Distort v2

Colors

Cleanup

Adjust

AddArrowHeads v3

Add Anchor Points

Adobe Custom Workspace

Vulcan Service

Vector Sculpting

Vectorize

AdobeTransparencyEditor

AdobeTransformObjects

Transform v2

Adobe Torq Extension

Adobe Symbol Palette Plugin

SVG Filter Effect v2

Stroke Offset v2

GradientMeshPlugin

SmartExport

Shaper

Shape Core

Services

SeparationPreviewPlugin

Scripts Menu

ScriptingSupport

Adobe Radial Device

Properties Panel

Print Plugin

Adobe Perspective Guides

Package

Adobe Nudge

AdobeNavigator

Adobe Live Shapes

Adobe Path Blends

AdobeLinkPalette

Kinsoku Dlg

KBSC Plugin

IdeaFileFormat

AdobeAlignObjects

Flattening Preview

FileClipboardPreference

Experimentation Plugin

DynamicCorners

DocInfo

CSSExtract

ContextMenuTouch

Character and Paragraph Styles

AI Bottlenecks Plugin

Asset Management

Adobe Art Style Plugin

AdobeArtboardPanel

Adobe App Bar Controls Host

Alternate Glyph Palette

3D v2

PDF File Format

GPU Info:

Illustrator Version: 22.0.0

OpenGL Version: 3.1.0 - Build 9.17.10.4229

Extensions: GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_blend_color GL_EXT_abgr GL_EXT_texture3D GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array GL_SGIS_texture_edge_clamp GL_SGIS_generate_mipmap GL_EXT_draw_range_elements GL_SGIS_texture_lod GL_EXT_rescale_normal GL_EXT_packed_pixels GL_EXT_texture_edge_clamp GL_EXT_separate_specular_color GL_ARB_multitexture GL_EXT_texture_env_combine GL_EXT_bgra GL_EXT_blend_func_separate GL_EXT_secondary_color GL_EXT_fog_coord GL_EXT_texture_env_add GL_ARB_texture_cube_map GL_ARB_transpose_matrix GL_ARB_texture_env_add GL_IBM_texture_mirrored_repeat GL_EXT_multi_draw_arrays GL_NV_blend_square GL_ARB_texture_compression GL_3DFX_texture_compression_FXT1 GL_EXT_texture_filter_anisotropic GL_ARB_texture_border_clamp GL_ARB_point_parameters GL_ARB_texture_env_combine GL_ARB_texture_env_dot3 GL_ARB_texture_env_crossbar GL_EXT_texture_compression_s3tc GL_ARB_shadow GL_ARB_window_pos GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_ARB_vertex_program GL_EXT_texture_rectangle GL_ARB_fragment_program GL_EXT_stencil_two_side GL_ATI_separate_stencil GL_ARB_vertex_buffer_object GL_EXT_texture_lod_bias GL_ARB_occlusion_query GL_ARB_fragment_shader GL_ARB_shader_objects GL_ARB_shading_language_100 GL_ARB_texture_non_power_of_two GL_ARB_vertex_shader GL_NV_texgen_reflection GL_ARB_point_sprite GL_ARB_fragment_program_shadow GL_EXT_blend_equation_separate GL_ARB_depth_texture GL_ARB_texture_rectangle GL_ARB_draw_buffers GL_ARB_color_buffer_float GL_ARB_half_float_pixel GL_ARB_texture_float GL_ARB_pixel_buffer_object GL_EXT_framebuffer_object GL_ARB_draw_instanced GL_ARB_half_float_vertex GL_ARB_occlusion_query2 GL_EXT_draw_buffers2 GL_WIN_swap_hint GL_EXT_texture_sRGB GL_ARB_multisample GL_EXT_packed_float GL_EXT_texture_shared_exponent GL_ARB_texture_rg GL_ARB_texture_compression_rgtc GL_NV_conditional_render GL_EXT_texture_swizzle GL_ARB_sync GL_ARB_framebuffer_sRGB GL_EXT_packed_depth_stencil GL_ARB_depth_buffer_float GL_EXT_transform_feedback GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_ARB_framebuffer_object GL_EXT_texture_array GL_EXT_texture_integer GL_ARB_map_buffer_range GL_EXT_texture_snorm GL_INTEL_performance_queries GL_ARB_copy_buffer GL_ARB_sampler_objects GL_NV_primitive_restart GL_ARB_seamless_cube_map GL_ARB_uniform_buffer_object GL_ARB_depth_clamp GL_ARB_vertex_array_bgra GL_ARB_shader_bit_encoding GL_ARB_draw_buffers_blend GL_ARB_texture_query_lod GL_ARB_explicit_attrib_location GL_ARB_draw_elements_base_vertex GL_ARB_instanced_arrays GL_ARB_fragment_coord_conventions GL_EXT_gpu_program_parameters GL_ARB_texture_buffer_object_rgb32 GL_ARB_compatibility GL_ARB_texture_rgb10_a2ui GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_timer_query GL_INTEL_map_texture GL_ARB_vertex_array_object GL_ARB_provoking_vertex

Number of Displays: 1

Number of Drivers: 1

Vendor: Intel

Renderer: Intel(R) HD Graphics

Active Display Name: \\.\DISPLAY1

PrimaryDisplayAdapterIndex: 0

Display Adapter[0] VendorID: 8086

Display Adapter[0] DeviceID: 106

Display Adapter[0] SubSysId: 1854103c

Display Adapter[0] Revision: 9

Display Adapter[0] DedicatedVideoMemory: 64

Display Adapter[0] DedicatedSystemMemory: 0

Display Adapter[0] SharedSystemMemory: 1632

Display Adapter[0] Attached Monitors: \\.\DISPLAY1

Display Adapter[0] PrimaryMonitor: 1

ActiveDriverIndex: 0

Driver[0] Name: Intel(R) HD Graphics

Driver[0] Driver Version: 9.17.10.4229

Driver[0] Driver Date: 20150526000000.000000-000

Driver[0] Adapter RAM: 1799

Driver[0] PNP DeviceID: PCI\VEN_8086&DEV_0106&SUBSYS_1854103C&REV_09\3&11583659&0&10

Driver[0] Installed Display Drivers: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

DefaultEnableGPU: 1

MSAA Factor: 0

Report · Sep 01, 2018

Work without it.

And then on Monday please contact support.

Contact Customer Care

They will have to take a look inside your system.

Report · Sep 01, 2018

I'm locking this thread for duplication reasons. Please stick with your original one

Graphic Card problem..........Can anyone solve it ?

[Locked] GPU issue ......

1 Correct answer

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