MAC illustrator 2022 is not detecting plugin

Community Beginner ,
Nov 21, 2021 Nov 21, 2021

Copy link to clipboard

Copied

We are working on a plug-in that was working fine with Adobe Illustrator 2021 25.0 and 25.0.1 but for the later version of Illustrator 2021 and recently released 2022 , it is not loading the plugin anymore on macOS. On windows, 2021 plug-in was also working fine.

 

Could you please suggest if there is any new requirement or change required to compile a plugin for these new version (25.1) of Illustartor 2021 and Illustrator 2022? 

 

TOPICS
SDK , Third party plugins

Views

576

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guide ,
Nov 22, 2021 Nov 22, 2021

Copy link to clipboard

Copied

I know nothing about plug-in development but isn't there a specific portal/site for developers to get the latest info, aside from just https://helpx.adobe.com/illustrator/plug-ins.html, that you should already know about and have access to?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 22, 2021 Nov 22, 2021

Copy link to clipboard

Copied

Is your plugin a CEP panel (JavaScript), or does it have C++ components?

 

It could be that macOS users need to use your plugin in Rosetta mode.

 

There was a C++ update here, but I don't think that's the issue with 2022: https://medium.com/adobetech/an-illustrator-25-1-update-for-plugin-developers-31aa4baaeecc?source=fr...

 

There was also an issue with AiHostAdapter not being signed, and I had to upload it here: https://github.com/Adobe-CEP/CEP-Resources/tree/master/CEP_11.x/AIHostAdapter

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 22, 2021 Nov 22, 2021

Copy link to clipboard

Copied

Thanks for replying.

Our plugin is based on C++ components. I will try the solutions mentioned in the links. If you have any other information, then please share

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 25, 2021 Nov 25, 2021

Copy link to clipboard

Copied

I am trying generating pipl files as mentioned in your links. Meanwhile I checked for previous version of Illustrator plugins which we built, we never used/generated any pipl files.

So can there be another reason for this issue  ?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 26, 2021 Nov 26, 2021

Copy link to clipboard

Copied

There was a change in how those files were generated...

 

Anyhow, sure, there could be other reasons.

 

If you use the AIHostAdapter, that needs to be updated: https://github.com/Adobe-CEP/CEP-Resources/tree/master/CEP_11.x/AIHostAdapter

 

If you use BridgeTalk, there might be some issues... Or the XMP Script library is broken in Illustrator 25 but working in Illustrator 26.

 

Did you try Illustrator 26? Does it have the same issues?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 06, 2021 Dec 06, 2021

Copy link to clipboard

Copied

Hi,

Thanks for sharing your iputs. We have build the plugin for Illustartor 26 and Illustrator able to detect our application.

But Illustrator is not appearing in Mac OS / System Prefs / Security and Privacy / Automation settings and therefore not allowing Illustrator to control other Apps like our application. Do you know why illustartor 26 is not appearing this automation setting ? For earlier versions of Illustartor, it was always automaticaly recognised by automation settings. 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 08, 2021 Dec 08, 2021

Copy link to clipboard

Copied

Please share a screen recording to explain "But Illustrator is not appearing in Mac OS / System Prefs / Security and Privacy / Automation settings and therefore not allowing Illustrator to control other Apps like our application". It will help us understand what are the limitations of Illustrator being not listed in Automation settings.

You can share more details here sharewithai@adobe.com

 

-Rama

Illustrator Team

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 09, 2021 Dec 09, 2021

Copy link to clipboard

Copied

Hi!

 

This bug has been logged internally as AI-4255740.

 

The only workaround is to use a different version of Illustrator:

 

Apparently a workaround is to install an older version like 25.0/24.0 alongside 26.0, which will then show up under automation but then the workaround is not possible on Mac Silicon machines as you can only go back as far as 25.4

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 09, 2021 Dec 09, 2021

Copy link to clipboard

Copied

okie thanks for informing. 

On more query. We are experiencing same kind of issue with Indesign latest version 17.0.1 as well. Is the same problem exist with Indesign as well? 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 09, 2021 Dec 09, 2021

Copy link to clipboard

Copied

okie thanks for informing. 

On more query. We are experiencing same kind of issue with Indesign latest version 17.0.1 as well. Is the same problem exist with Indesign as well?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 25, 2022 Mar 25, 2022

Copy link to clipboard

Copied

Hi, I tried with workaround and after instaling older versions, automations settings are now dectecting Illustartor new versions(26.0). Can you confrim if this issue is resolved in illustrator latest versions or not? Do we we still need to use this workaround?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 25, 2022 Mar 25, 2022

Copy link to clipboard

Copied

Hi,

 

I read the ticket, and it looks like the Illustrator team was waiting to hear from you - did you email Rama, at the address above?

 

The ticket is marked as "to test". In the last comment someone asked "Which release was this last working on as per expectation?"

 

Can you confrim if this issue is resolved in illustrator latest versions or not? Do we we still need to use this workaround?
 
What was the workaround?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 27, 2022 Mar 27, 2022

Copy link to clipboard

Copied

Hi,

 

I was refering "Apparently a workaround is to install an older version like 25.0/24.0 alongside 26.0, which will then show up under automation but then the workaround is not possible on Mac Silicon machines as you can only go back as far as 25.4" workaround suggested by you.

 

We have tried that with 24.0 Illustartor ( 2020) and after installing this older version, the latest versions of illustrator 25.0 and 26.0 are now detected by  automation settings. So my question was do we still need to do this workaround ? 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 27, 2022 Mar 27, 2022

Copy link to clipboard

Copied

Hi,

 

Our team member has sent the reecording to you few months back when we raised this issue. I have sent the recording to you this again. This issue is very crtical for us now. Could you please check and suggest.  

Please do let me know in case of any queries.

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 27, 2022 Mar 27, 2022

Copy link to clipboard

Copied

LATEST

@rama_ai 

Hi,

 

Our team member has sent the reecording to you few months back when we raised this issue. I have sent the recording to you this again. This issue is very crtical for us now. Could you please check and suggest.  

Please do let me know in case of any queries.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 25, 2021 Nov 25, 2021

Copy link to clipboard

Copied

Do you Notarize it (for Catalina, Big Sur or later)? Did you build for Intel, ARM or both?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 26, 2021 Nov 26, 2021

Copy link to clipboard

Copied

yes we do notarise the plugin

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 26, 2021 Nov 26, 2021

Copy link to clipboard

Copied

Does this solution not work for notarised plugins?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines