Mac Os Tahoe Issues

[Tiago_Dias_87]

Hy, Since i installed the new Mac Os Tahoe i have had issues running Illustrator and Photoshop together.

The Mac starts to get very slow and the fan and the fan running at high speeds.

Any one had the some issus and no how to resolve ? 

[Anubhav M]

Hello @Tiago_Dias_87,

Thanks for reaching out. Could you please confirm the version of Illustrator/Photoshop installed, your system specifications (CPU/GPU/Memory), and whether the program slows down when working on a particular file or using a specific tool/feature? Additionally, could you provide a small screen recording of the problem, so we can better assist you?

Looking forward to hearing from you.
Anubhav

[Tiago_Dias_87]

Both Photoshop and Illustrator are up to date Photoshop 26.11 and Illustrator 29.8.2.

The Mac isn´t new but without any problens before the update  

3,3 GHz 6-Core Intel Core i5  | AMD Radeon Pro 5300 4 GB | 32 GB 2133 MHz DDR4

The problem occurs with normal use of photoshop and illustrator together even in light tasks. 

This is a small recording 

https://go.screenpal.com/watch/cT6IXwnboNU

[Tiago_Dias_87]

no Help?

[Anubhav M]

Hello @Tiago_Dias_87,

Thanks for confirming. Could you check if this issue occurs with all your documents or just specific ones? Also, try running only Illustrator under a different administrator account (macOS) and share your observations.

Looking forward to hearing from you.

Anubhav

[Bill Silbert]

There have been many issues reported of problems running Illustrator with Tahoe. The general consensus is to make sure that your Illustrator version is the latest and that any third party plug-ins have been updated for full compatibility with both Illustrator and Tahoe. Actually, the best advice that I can give is not to update as soon as Apple comes out with a new version of the OS. Traditionally, it can take several months and many bug fixes from Adobe and Apple before full compatibility is achieved. It is absolutely better to stay with the end result of the previous year's app and OS than to rush for the latest versions before they've been perfected.