Margin on one side when printing borderless

[rubyl2018]

I am trying to print borderless on a large format printer that supports borderless. It was previously doing so. Now it is printing with a margin/border on one side and on the bottom. This is what it looks like on the artboard when I choose show print tiling (I'm not tile printing, just to see what's happening) it shows the one sided border and on bottom. I can't figure out what is going on.. Thanks in advance for any insight

[Omar.Fathy]

The problem in the Printing Setting. Try to reset it to default and make sure that every option is right.

Can you give us a screenshot from your print window setting?!

[rubyl2018]

Thank you for your reply! Here are screenshots from my printer settings. I tried resetting everything and it's still giving me those borders

[rubyl2018]

If this helps...If I make the image 48" wide (printer is 24") and tile print, the first page prints borderless and the second piece prints with the border on right and bottom