Missing Bleed lines PDF's saved and exported from ai and Indesign

[cmse21024566]

Hi Everyone,

Is anyone having issues with Illustrator and Indesign saving PDF's with missing bleed lines?

A 3mm bleed is setup in "document settings" and "Use document bleed settings" check box has been ticked when saving or exporting, this is happening to me in both Illustrator and Indesign.

I have tried to get help from Adobe support they had remote access to my computer and couldn't sort it, still waiting for a call back.

If anyone could help it would be most appreciated

Thank you 

[Monika Gause]

So it doesn't draw the printer's marks? Or the bleed itself?

Did you already try and rebuild the preferences? This is something that has affected the writing of PDFs recently.

[Luke_Jennings]

You can show the bleed lines in Acrobat and Reader by going to Preferences> Page Display> Show art, trim & bleed boxes. You can also use Output Preview to toggle the bleed lines on & off. The size of the pdf, indicated in the bottom left corner, will also confirm the PDF has bleed, because the size will be larger than the intended trim size.