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pmccb1002
pmccb1002
Inspiring
March 8, 2017
Answered

Missing fonts in Illustrator with Windows 10

  • March 8, 2017
  • 6 replies
  • 31440 views

Hi all,

I know this topic has come up before, but I've only ever seen it with regards to Macs. I use the Nexus Font font manager and I have tons of fonts which I can see in it, but lately I've been noticing that a bunch of them aren't showing up in Illustrator or InDesign (CS6). I find it especially strange that I can't access a lot of my Adobe fonts in Illustrator. I know sometimes with Macs the issue has been that fonts are being stored in multiple locations on the hard drive. I'm not sure if this is a common issue with Windows PCs or not or if anybody has any other ideas? I miss my fonts!

Thanks!

This topic has been closed for replies.
Correct answer jacubn5364629

I have same question. I use my cloud subscription, win10pro and font expert software. And I found solution.

1. I deleted missing fonts from my win10

2. How to reset Font settings in Windows 10 - Microsoft Community

3. After this I just reinstalled all missed fonts

6 replies

J
JoePro2025
New Participant
August 29, 2022

Aug 2022

I loaded CS6 Illustrator from a CD onto a WIN10 Computer.

Opened a Design and when I select:  TYPE / FONT >  

there is NO DROPDOWN List of Fonts ?

I then purchased 26.5 Cloud Illustrator thinking CS6 was too

old for WIN10 and BOOM - Same Problem?

I can see all My Window/fonts in MSWord and other processors.

I can also see all of them if I use the 'character' app in Cloud Illustrator.

If I open an exiting design, Illustrator tries to REPLACE all the fonts

with error msg that I am missing fonts ????? !

Have restarted, Re-installed, created a /common files/Adobe/Fonts folder and more

concluding it has to be an Illustrator -vs- Windows 10  incompatability !

Monika Gause
Monika Gause
Community Expert
August 30, 2022

So there are no fonts in the menu? None at all?

Can you try:

https://helpx.adobe.com/x-productkb/global/troubleshoot-font-problems-windows.html

https://helpx.adobe.com/fonts/kb/troubleshoot-font-activation.html

 

N J A
N J A
Participating Frequently
August 5, 2021

This is ridiculous! I just installed a new font (KozukaGothicPro.otf), then started Illustrator. Kozuka not listed at all. I then opened Inkscape and Word as a test, and both those programs list the new font and allow me to use it. Clearly there is nothing wrong with Windows, only Illustrator! This is the "last straw" for me, especially as Illustrator also writes out SVGs at the wrong size with the wrong font names embedded.

Ton Frederiks
Ton Frederiks
Community Expert
August 5, 2021

Did you try: Preferences > Type > Show Font Names in English?

N J A
N J A
Participating Frequently
August 5, 2021

Thanks for the tip. I set the option you named, restarted Illustrator, and it now appears, weirdly, below "Wingdings 3", not above "Kristen". Is this another bug or is there a reason for it appearing out of order?

J
jacubn5364629Correct answer
New Participant
September 8, 2017

I have same question. I use my cloud subscription, win10pro and font expert software. And I found solution.

1. I deleted missing fonts from my win10

2. How to reset Font settings in Windows 10 - Microsoft Community

3. After this I just reinstalled all missed fonts

J
John T Child
New Participant
July 13, 2017

I have found the solution!

You may have already seen the solution elsewhere of disabling Windows Font Cache Management in Windows Services, but I continued to have problems with my fonts looking like they were missing even AFTER doing this disable.

Either read the solution below or watch the YouTube video I made showing the simple solution: Fix Missing or Empty Font Problems in Nexus Font and Windows 10 - YouTube

The solution is to open Nexus Font, go to the font, or folder of fonts, select them and then choose "Uninstall fonts...". IMPORTANT: You want to choose to "Leave the files where they are" when you do this. When I installed all my fonts, I also chose to leave the font files in their location because it helps me organize them.

After you uninstall the fonts, you will see that "magically" they show up again and the font preview is no longer missing. Simply choose your fonts again (I just do a Ctrl-A in the folder I'm in), and choose to "Install fonts...", and again I choose to leave the files where they are.

You should be able to open your document and everything should be back to normal.

- Best of luck!

John

    I
    IMVII
    New Participant
    April 18, 2017

    Same problem here... all installed fonts do not show preview. And somehow I managed that font preview in NexusFont and afterwards in Illustrator are showing... but today again... empty text boxes without font preview...

    Need to admit, that I install shortcut fonts - fonts are located in different path, not in c:/windows/fonts/ but this way it worked in Win7... also on Win10 on other machine...

    I
    IMVII
    New Participant
    April 18, 2017

    Somehow got it to work.. so my recepie:

    1. In Windows 10 click on "start" and start to type "font settings". Check in "Allow fonts to be installed using a shortcut"

    2. Create *.bat file for reseting font cache: Windows 10 Forums

    3. Run this *.bat file as Administrator, restart.

    4. For installing/managing fonts Im using NexusFont.

    Also while where figuring out I was switching on/off Services -> Windows Font Cache Service. But right now this service is automatically switched on and running.

    p.s. yesterday again (after switching from Windows 7 to Windows 10 hard drives) in Windows10 font preview was missing - just run *.bat file again, did restart and fonts are working again.

    Larry G. Schneider
    Larry G. Schneider
    Community Expert
    March 8, 2017

    Any chance that the fonts are PS Type 1 fonts?

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