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Mockup Feature Error - Experiencing High Demand

New Here ,
Mar 11, 2025 Mar 11, 2025

When I try to use the mockup feature a red bar pops up at the bottom of my screen that reads;

"We're experiencing high demand please try again in some time."

It has been doing this for three days now. 

HEEELLLLPPPP. thanks.

TOPICS
Bug , Feature request , Performance , Tools
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Adobe
Community Expert ,
Mar 11, 2025 Mar 11, 2025

Please check out this long thread if there is anything that helps you: https://community.adobe.com/t5/illustrator-discussions/we-are-experiencing-high-demand-please-wait-a... 

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Adobe Employee ,
Mar 11, 2025 Mar 11, 2025
LATEST

Hello @gavin_5881,

I hope Monika's suggestions helped resolve the problem. If not, kindly try the suggestions in this help article (https://adobe.ly/4dsInBx) to contact your admin to see if they help.

Looking forward to hearing from you.

Anubhav

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