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new messages pop up warning me to stop and terminate Adobe applications within 5 days.

Community Beginner ,
Jul 18, 2024 Jul 18, 2024

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Dear sirs Adobe support team

Good afternoon

I have joined adobe stock about four years ago as a contributor designer as well as I had free membership of creative cloud, during the last three years I had used an old laptop to finish my designs hardly because of its slowness performance. On the that time my device was equipped with unlicensed illustrator and photoshop apps., and I had many attempts to replace them with new apps from creative cloud but I couldn’t.

 By the way, all the adobe apps in our Yemeni markets are unlicensed.

Generally, by the early of this year 2024, I replaced my old device with new laptop and formatted my old device. I could easily download some apps. but I couldn’t download illustrator and photoshop apps. at that time, I asked your assistance, and I did all steps according to responses and solutions from adobe community, unfortunately all were failed.

Then, I downloaded unlicensed illustrator and photoshop apps. from web.

Right now, every moment new messages pop up warning me to stop and terminate Adobe applications within 5 days.

Really, I am so worried because of my valued files specially in illustrator app.

Hoping to provide me with your precious help.

 

Thanking you in advance wishing you the very best of business

Kind wishes

Huda Hashim

Contributor designer

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Adobe
Adobe Employee ,
Jul 22, 2024 Jul 22, 2024

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Hello @Huda5C77,

Thanks for reaching out. You can connect with our authorized reseller via this portal here: https://adobe.ly/3WdNbUU. Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

 

Thanks,
Anubhav

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