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This is an issue that's been happening the last month or so. I make dozens of files a week, most no problem so I do go back and check that the ai file has been saved, usually I just check the pdf or other export. Well surprise surprise, every so ofter when you hit save in illustrator it doesnt do that, just creates a .tmp file and all the work is gone. This has happened on both my desktop and mobile setup on laptop. Both computers are updated with the latest illustrator version. I see on the bug reports this is happening to a lot of people.
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h version, which system?
Exactly where do you save your files?
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Windows Version 10.0.19044 Build 19044
Not running any anti-virus. My computer is literally just adobe and cad programs, nothing else.
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Does Illustrator have full disk access?
Can you try and turn off "Save in background" in the preferences?
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Ok, I will try that, it does have full disk access. This is an issue that happens 30% of the time. My current workaround is "Save-as" and selecting the same file. Save is too risy
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Please contact Customer Care so they can log into your system. That screenshot is too small I can't see what you're doing there.