Object moves when I click on it

[kikis35786759]

[Moderator moved from The Lounge to Illustrator .]

Whenever I click on an object to select it, it jumps to the right. The same thing happens when I double-click a group to edit it. Any idea on how to fix this? I tried using a different mouse...

[Simon Inkd]

No, Don't have either

[Anubhav M]

Hello @Simon Inkd,

We understand that encountering technical issues can be frustrating. Would you mind trying to run Illustrator under Safe Mode (Windows / macOS) and checking if it helps?

Looking forward to hearing from you.

Thanks,

Anubhav

[Simon Inkd]

Have done so and again intermittently occurs. As soon as it occurs again I add a screen recording if I can.

[RickerReeder]

My entire enterprise CC team (20+ designers) is experiencing this issue in Illustrator 28.4.1 and Indesign 19.4 -- we are all on Mac in different offices worldwide. Clicking on an object (vector, type, image) will randomly move the selection by 1 PX. This is just simply clicking on an object — it scoots. I suspect this is also related to another usability bug whereas, the selection tool acts like a magnet to the selection. Needless to say, we've all gotten used to undoing... often. It's painful dealing with the tools of our trade right now.

[Pedro32957907q2zx]

Im having the same trouble...and nothing recommended works...i'm loosing my mind...

[Monika Gause]

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@Pedro32957907q2zx  schrieb:

Im having the same trouble...and nothing recommended works...i'm loosing my mind...

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Which system? Sonoma?

Do you have the Magnet app installed or Rectangle?

[Pedro32957907q2zx]

yes, sonoma 14.4.1 and no Magnetor Rectangle app installed

[Monika Gause]

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@Pedro32957907q2zx  schrieb:

yes, sonoma 14.4.1 and no Magnetor Rectangle app installed

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Any other Window Manager installed?

[Anshul_Saini]

Hi @RickerReeder,

It seems like both you and Pedro are experiencing a frustrating issue with Illustrator. Since you don't have the Magnet or Rectangle apps installed, it's worth considering other potential sources of interference.

One thing you could try is running Illustrator in Safe Mode (Windows / macOS) to see if the issue persists. This can help determine if any third-party apps or plugins are causing the problem. If the issue doesn't occur in Safe Mode, you can gradually open other apps or plugins to identify the culprit.

Additionally, if you're using any other third-party utilities or tools alongside Illustrator, try temporarily disabling them to see if that resolves the issue.

Let me know if running Illustrator in Safe Mode helps or if you need further assistance!

Best,

Anshul Saini

[Pedro32957907q2zx]

Hi, 
Thanks for the suggestion, but i'm having trouble putting illustrator in "safe mode"...just don't really getting it...
Regards

[Monika Gause]

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@Pedro32957907q2zx  schrieb:

Hi, 
Thanks for the suggestion, but i'm having trouble putting illustrator in "safe mode"...just don't really getting it...
Regards

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So you can't boot in Safe Mode? Did you read the instructions?

[Pedro32957907q2zx]

i did read the instructions but i didnt understand how to do it...

[Monika Gause]

You need to reboot the computer in a certain way. Which way, depends on your system.

[Pedro32957907q2zx]

Sonoma 14.4.1

[Monika Gause]

And what does not work with booting in Safe mode?

Does this help: https://www.youtube.com/watch?v=n6FWo1tI9TM

Maybe you want to contact Customer Care and have them help you with it. https://helpx.adobe.com/contact.html 

[Simon Inkd]

Soft after a few weeks withot issue it started again and as promised heres a vid clip of the problem.

[Simon Inkd]

Ive also noticed that when this occurs double clicking on text  which would normally automatically change to the text tool and allow you to select type doesn't happen. Rather just continues to move the object.

[Monika Gause]

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@Simon Inkd  schrieb:

Ive also noticed that when this occurs double clicking on text  which would normally automatically change to the text tool and allow you to select type doesn't happen. Rather just continues to move the object.

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Do you have Magnet or Rectangle installed in your system?

[Simon Inkd]

Hi Monika, No I donty have either installed.

[Simon Inkd]

Basically a new Mac Book Pro with just Adobe Loaded. Nothing else.

[chad_freitag]

Same problem here. (my movement is far more dramatic) So far the only solution is to save where I am at. quit app and reload the save file (and it works again).