Object moves when I click on it

[kikis35786759]

[Moderator moved from The Lounge to Illustrator .]

Whenever I click on an object to select it, it jumps to the right. The same thing happens when I double-click a group to edit it. Any idea on how to fix this? I tried using a different mouse...

[Monika Gause]

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@Pedro32957907q2zx  schrieb:

yes, sonoma 14.4.1 and no Magnetor Rectangle app installed

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Any other Window Manager installed?

[Anshul_Saini]

Hi @RickerReeder,

It seems like both you and Pedro are experiencing a frustrating issue with Illustrator. Since you don't have the Magnet or Rectangle apps installed, it's worth considering other potential sources of interference.

One thing you could try is running Illustrator in Safe Mode (Windows / macOS) to see if the issue persists. This can help determine if any third-party apps or plugins are causing the problem. If the issue doesn't occur in Safe Mode, you can gradually open other apps or plugins to identify the culprit.

Additionally, if you're using any other third-party utilities or tools alongside Illustrator, try temporarily disabling them to see if that resolves the issue.

Let me know if running Illustrator in Safe Mode helps or if you need further assistance!

Best,

Anshul Saini

[Pedro32957907q2zx]

Hi, 
Thanks for the suggestion, but i'm having trouble putting illustrator in "safe mode"...just don't really getting it...
Regards

[Monika Gause]

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@Pedro32957907q2zx  schrieb:

Hi, 
Thanks for the suggestion, but i'm having trouble putting illustrator in "safe mode"...just don't really getting it...
Regards

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So you can't boot in Safe Mode? Did you read the instructions?

[Pedro32957907q2zx]

i did read the instructions but i didnt understand how to do it...

[Monika Gause]

You need to reboot the computer in a certain way. Which way, depends on your system.

[Pedro32957907q2zx]

Sonoma 14.4.1

[Monika Gause]

And what does not work with booting in Safe mode?

Does this help: https://www.youtube.com/watch?v=n6FWo1tI9TM

Maybe you want to contact Customer Care and have them help you with it. https://helpx.adobe.com/contact.html