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Object moves when I click on it

New Here ,
Aug 07, 2017 Aug 07, 2017

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[Moderator moved from The Lounge to Illustrator .]

Whenever I click on an object to select it, it jumps to the right. The same thing happens when I double-click a group to edit it. Any idea on how to fix this? I tried using a different mouse...

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correct answers 2 Correct answers

Community Beginner , Dec 04, 2017 Dec 04, 2017

Are you using "RightZoom" - this could be the reason.

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Community Expert , Dec 04, 2017 Dec 04, 2017

Try Ctrl E to toggle out of GPU preview into CPU preview.

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Community Expert ,
Aug 07, 2017 Aug 07, 2017

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You've posted in the non-technical Lounge.

AdobeLounge-screenshot-newbies.png

Please tell us which software you are using so a moderator can move this discussion for you.

Nancy O'Shea— Product User, Community Expert & Moderator

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New Here ,
Aug 07, 2017 Aug 07, 2017

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Sorry... Illustrator

Thanks!

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Community Expert ,
Aug 07, 2017 Aug 07, 2017

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Try resetting your Illustrator preferences.

To do so:

For Macintosh Users: With Illustrator closed launch a Finder Window in column view and click on your home folder. With the Option Key pressed choose Library from the Finder Go Menu. Within the Library folder find the folder called Preferences and within it find the following two files and delete them: “Adobe Illustrator <Version #> Settings” (earlier versions of Illustrator might just say “Adobe Illustrator”) and “com.adobe.Illustrator.plist”. When Illustrator is next launched it will create new preference files and the program will be restored to its defaults.

After you’ve reset up the program (make sure that no document window is open) to your liking, it is a really good idea to create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

For Windows Users: Hold down Ctrl + Alt + Shift when launching Illustrator and respond affirmatively when asked if you want to reset.

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Community Beginner ,
Dec 04, 2017 Dec 04, 2017

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Are you using "RightZoom" - this could be the reason.

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New Here ,
Mar 22, 2018 Mar 22, 2018

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I really want to thank you for this comment. I had this for half a year and it was really, really annoying. I was looking for a solution, but couldn't find a solution.

Thanks!

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New Here ,
Sep 06, 2018 Sep 06, 2018

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I have the exact same problem in Indesign (only the object moves up and to the left).

RightZoom was the reason. Thank you so much ...

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New Here ,
Nov 12, 2022 Nov 12, 2022

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What is Rightzoom??

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Community Beginner ,
Jul 20, 2020 Jul 20, 2020

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My God This just happens to me. The object moves when I click and I am not using RightZoom...So annoying! Help

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New Here ,
Mar 21, 2022 Mar 21, 2022

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I am having the same problem, and RightZoom is not the issue for me. Did you ever find out how to fix this issue?

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New Here ,
Nov 12, 2022 Nov 12, 2022

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Any solution to this?

 

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Adobe Employee ,
Dec 02, 2022 Dec 02, 2022

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Hello @Uel5EAA,

 

Sorry to hear about this experience and for the late response. I hope the problem is resolved by now. If not, kindly try rebooting your computer in Safe Mode (Windows / macOS) and relaunching Illustrator to check if it helps.

 

Looking forward to your response.

 

Thanks,

Anubhav

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New Here ,
Nov 07, 2023 Nov 07, 2023

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I have no idea what rightzoom is but I was able to fix this issue by restarting my computer and illustrator. 

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New Here ,
Aug 02, 2024 Aug 02, 2024

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Durr "ArE yOu UsInG rIgHtZoOm? tHiS cOuLd Be ThE rEaSoN."

 

The rest of us... "WHAT THE F?¢# IS RIGHTZOOM?"

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Community Expert ,
Aug 02, 2024 Aug 02, 2024

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@marxmith  schrieb:

Durr "ArE yOu UsInG rIgHtZoOm? tHiS cOuLd Be ThE rEaSoN."

 

The rest of us... "WHAT THE F?¢# IS RIGHTZOOM?"


 

Which version, which system?

 

If you are on MacOS, then check if you have a Window manager installed such as Rectangle or Magnet.

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New Here ,
Sep 13, 2024 Sep 13, 2024

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No, I don't have a window manager installed named Rectangle or Magnet. I still don't know what "Rightzoom" is. The only thing that fixes it, is closing illustrator, and reopening it.

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Adobe Employee ,
Sep 13, 2024 Sep 13, 2024

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LATEST

Hello @marxmith,

I'm sorry to hear that the suggestions did not help. Would you mind decreasing the Tracking Speed and/or turning off Mouse Acceleration in macOS settings (https://adobe.ly/3TrF7zg) and then relaunching Illustrator to see if it helps?

Also, are you using a Pen or tablet device? If yes, try disabling it and share your observations.

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Community Expert ,
Dec 04, 2017 Dec 04, 2017

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Try Ctrl E to toggle out of GPU preview into CPU preview.

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New Here ,
May 23, 2022 May 23, 2022

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thank you!

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New Here ,
Mar 28, 2024 Mar 28, 2024

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This issue still exist today.

 

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Community Beginner ,
Apr 21, 2024 Apr 21, 2024

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Still happends to me regulary, closing illustrator and re-opening helps 80% of the time til it eventually happens again 🤬

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Community Expert ,
Apr 22, 2024 Apr 22, 2024

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quote

Still happends to me regulary, closing illustrator and re-opening helps 80% of the time til it eventually happens again 🤬


By @Simon Inkd

 

Do you have the apps Magnet or Rectangle installed?

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Community Beginner ,
Apr 22, 2024 Apr 22, 2024

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No, Don't have either

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Adobe Employee ,
Apr 23, 2024 Apr 23, 2024

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Hello @Simon Inkd,

We understand that encountering technical issues can be frustrating. Would you mind trying to run Illustrator under Safe Mode (Windows / macOS) and checking if it helps?

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Community Beginner ,
Apr 23, 2024 Apr 23, 2024

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Have done so and again intermittently occurs. As soon as it occurs again I add a screen recording if I can.

 

 

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