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Since I have done the latest Illustrator update, sometimes when I go to move an object with the selection tool, holding shift to keep the object level, the object won't move where I want it to. A green circle with a plus sign in the middle of it appears, and the object jumps all over the screen or jumps back to where it was, and makes a sound. It is very frustrating. It isn't a snapping issue. I have never had this problem until recently.
Hi @SPEEDBALL 2.0,
We are sorry for the trouble & delayed response. Would you mind resetting the Illustrator v26.5 preferences and checking if that helps?
If it doesn't, would you mind confirming if you are using a Magic Mouse or touchpad & sharing a small recording demonstrating the issue would be really helpful for us?
Looking forward to your response.
Thanks & Regards,
Anshul Saini
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Smart Guides and the shift key (for restricted transforming) don't cooperate well.
Try it without the shift key and let the smart guides guide you (the mark the horizontal/vertical move). Or turn off the smart guides.
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The issue isn't only when I hold the shift key, and I don't ever have smart guides turned on, so it's nether of these things. It's never done it before in years of using Adobe Illustrator, so there is clearly a glitch somewhere.
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And you also don't have Snap to grid or snap to pixels turned on?
Does it work in a new document?
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No, I don't have any of those turned on, they drive me mad! It has happened in every document I have worked on in Illustrator probably for the last month.
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Are you on Monterey 12.3?
And have you been on that system for the last month?
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I'm on 12.2.1 at the moment...
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I am experiencing exactly the same also since a month!
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I have the same issue! I can't move my objets properly! They always snap back into place.
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I have the same issue!
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I'm also exeperiencing the same issue - no smart guides or "snap to" options enabled?
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I really think it's an Adobe glitch with some update. I work on a MacBook pro Montery 12.0.1 in Ai 2022.
Feels like it's a bug they could fix. It's very frustrating when working long hours in AI.
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I think so too. It is really frustrating, and it really does waste a lot of time when you add up the hours spent using Illustrator.
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Hi All,
@laurah34528772 @Catharina5F94 @Stillwater2363147062y4 @Fatih2182095838g0
Sorry for the trouble. Multiple users have reported this issue. The green + sign shows up file moving/ dragging an object.
We have logged a bug with the product team, and they have started investigating the issue. I would request you to share a few details like:
Also, I would request you to upvote the following UserVoice if not done already.
(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44914921-v26-1-...)
Please share this information. It would be really helpful for us.
Regards,
Anshul Saini
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I'm experiencing the same exact thing as soon as I updated Illustrator to 26.1.
Mac OS Big Sur (11.5.2)
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Hi All,
We are sorry for the trouble. The product team is working hard on this, and the fix will be released with the next update.
The + sign icon while dragging the object in Illustrator only happens with the Apple Magic mouse.
I would request you all to upvote this UserVoice if not done already, and please be patient & stay tuned for the updates.
In the meantime, you may downgrade to Illustrator v26.0.3 until the fixed gets released. (This helped some users.)
Regards,
Anshul Saini
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Hi @laurah34528772 @susief18086447 @Catharina5F94 @Stillwater2363147062y4 @Fatih2182095838g0,
I am glad to inform you all that this issue has been fixed in the latest Illustrator update, v26.2.1, released yesterday. I would request you to update and let us know if the issue persists.
Regards,
Anshul Saini
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Oh nooooooo... It's happening again!
macOS Monterey version: 12.5 (21G72)
Illustrator 26.4.1
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I was just thinking the same thing!!! It's happened to me twice today. Thought I was imagining things!!
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It's been happening to me all day yesterday and today after I updated. Now objects are just moving out of control and the dinging sound won't stop!!
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I just updated to the most recent update yesterday and started having this exact issue, so the issue is not fixed!!! Please help
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Hi All,
We are sorry for the trouble. This issue appeared earlier in v26.1 and later got fixed in v26.2.1, but it has resurfaced again.
The product team is aware of the issue & they have identified the issue and currently working on a fix. I would request you to upvote this UserVoice for updates and stay tuned for the updates.
In the meantime, you may install the older version of Ai v26.3.1.
Thanks & Regards,
Anshul Saini
#Marking it correct to highlight