opening a file * .ai an error "the operation can not complete because of an unknown error [x! Fd]"

[игорьс92847308]

Upgraded Adobe illustrator CC 2015 v19.2.1 (64bit) to Adobe illustrator CC 2017 v21.0.0 (64bit)

After updating the program Adobe illustrator CC 2017 v21.0.0 (64bit) when opening a file * .ai an error "the operation can not complete because of an unknown error [x! Fd]"

previously opened files without errors

* .ia Files - is exported from CorelDraw 7 !

[deannarw]

I am also having this problem. Only difference is I am exporting from CorelDraw X6.

I did a few tests tho to rule some things out.

I exported as an EPS file and when I open that in Illustrator I do not get that error message.

(When I save this same EPS file as an AI file, I do NOT get the error when I open THAT AI file.)

I opened a few AI files that I exported from Corel a few days ago and did not get that error message.

Opened a completely different CDR file, exported as AI, opened in Illustrator and got the same error message.

Copied existing content into a NEW Blank CDR file, exported as AI, opened in Illustrator and got the same error message.

It appears to be only throwing that error message out for any AI file that I've made in the past 2 days (Nov. 22 & 23). Everything previous to that opens without error.

I should also note that while I do get this error with each file I open, the file DOES open, and has to immediately visible issues.

[The Cover Counts]

I've got the same thing happening. I JUST upgraded to Illustrator 2017 tonight and now I can't open half of my files. I'm in the mood to throw something at Adobe right now.

[georged88509438]

Same here

[Monika Gause]

So all of the files discussed in this thread come from Corel Draw?

Can you all please upload example files somewhere and post the links here?

Otherwise it might get somewhat difficult to solve the issue.

Also: does that only happen with AI files exported from CorelDraw 7? Or also from other versions? Or also with other file types?

[AshutoshChaturvedi · Accepted solution]

I am sorry to hear that you have been facing issues with Illustrator CC 2017.

LINK: https://forums.adobeprerelease.com/illustratorpr/discussion/446/hot-fix-for-illustrator-cc-2017-buil...

We believe we have a fix for the issue. Can you please visit us on this link and validate the fix

[Venetia1]

Why wont the link work for me? I am signed in.

[geoffball]

Go here and join the Illustrator group: Adobe Prerelease

[Spikestrider]

I am having the same issue. I have hundreds of templates that are giving this error.

[Venetia1]

That worked but now I cannot get my Cadtools 10 loaded into it and I have no shortcut on my start menu.

[Spikestrider]

This link wont work. I clicked it and it says Access denied.

[geoffball]

Spikestrider wrote:

This link wont work. I clicked it and it says Access denied.

So you joined the prerelease program and still can't access Ashutosh's link?

[alexanderzeitler]

The fix provided by AshutoshChaturvedi works fine for me. Thanks!

[Delano Heringer]

The link you provide show this.

[Larry G. Schneider]

And did you read post #10? You need to signup for the prerelease program to be able to access the link.

[Delano Heringer]

Larry, i've upgraded the Illustrator yesterday and the problem was solved. I guess the best answer for the question would be this. But i will delete my previous comment and we will be all a happy community!

(unhappily i just can't find the option to delete it! It just doesn't appear in the menu action )

[Larry G. Schneider]

No problem. Thanks for reporting on your success with the pre-release version.

[VideoTeam615]

Not helpful.