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1

Outline mode

New Here ,
Aug 21, 2017 Aug 21, 2017

When I switch to Outline mode, the Illustrator stops working. I couldn't use any tools.. If change back to GPU view or CPU view everything is normal... I'm using Windows 10/ 8gb ram ... How to solve this?

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correct answers 1 Correct answer

Adobe Employee , Nov 09, 2017 Nov 09, 2017

We have some good news and progress to share. NVIDIA has been able to reproduce and fix the issue. They are currently working on a fix to be available in the next NVIDIA driver posting. We do not yet know the date of when the driver will be available but will let you know when it is.

Please vote on the issue here: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/31557382-outline-preview-bug We will keep you posted on the UserVoice about the progress.

Thank you NVIDIA

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Community Expert ,
Aug 21, 2017 Aug 21, 2017

Try resetting your preferences.

To do so:

Hold down Ctrl + Alt + Shift when launching Illustrator and respond affirmatively when asked if you want to reset.

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Community Expert ,
Aug 22, 2017 Aug 22, 2017

If resetting preferences doesn't work then see this thread for possible suggestions: Outline mode doesn't work

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Adobe Employee ,
Nov 09, 2017 Nov 09, 2017

We have some good news and progress to share. NVIDIA has been able to reproduce and fix the issue. They are currently working on a fix to be available in the next NVIDIA driver posting. We do not yet know the date of when the driver will be available but will let you know when it is.

Please vote on the issue here: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/31557382-outline-previe... We will keep you posted on the UserVoice about the progress.

Thank you NVIDIA

Some technical details: The only affected systems are MSHybrid + Windows 10. MSHybrid is short for essentially, a system that houses both discrete GPU and Integrated GPU.

Meanwhile, additional keystrokes can help you.

Keyboard shortcuts – CTRL+E toggles GPU and CPU mode – CTRL+Y toggles between outline preview mode and the last preview mode (GPU/CPU)

WORKAROUND

1. if you have to move to outline mode press CTRL+E before to get into CPU mode and then press CTRL+Y

2. If you have to come out of outline mode press CTRL+Y you will come back to CPU preview mode as that was the last used mode in step 1.

3. Now press CTRL+E again to get back to GPU mode

4. repeat steps 1-3 each time you have to go to outline preview mode.

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New Here ,
Apr 04, 2018 Apr 04, 2018
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The workaround does not work for me, is there anything else that can be done?

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