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Partially hidden text on start screen when using UI Scalling

Explorer ,
Oct 21, 2024 Oct 21, 2024

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The text is half hidden when I start Adobe Illustrator with UI Scalling enable. See screenshot.

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Adobe
Adobe Employee ,
Oct 21, 2024 Oct 21, 2024

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Hello @Ricardo281378713tcu,

I am sorry to hear about your experience. Would you mind sharing more details, like the exact version of the OS/Illustrator and the screen resolution/scaling used in the OS preferences and the UI scaling used in Illustrator, so I can check this with the team?

Looking forward to hearing from you.

 

Anubhav

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Explorer ,
Oct 21, 2024 Oct 21, 2024

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Below, the details you asked:

  • AI version: 29.0
  • OS version: 14.7 (23H124)
  • Screen resolution: 2560x1440
  • OS scaling: None
  • UI Scalling: Half way (but the problem occurs in every setting)

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Adobe Employee ,
Oct 28, 2024 Oct 28, 2024

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Hello @Ricardo281378713tcu,

Sorry for the delayed response. Kindly allow me some time to check this with the team.

Anubhav

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Explorer ,
Oct 28, 2024 Oct 28, 2024

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@Anubhav Mno problem. I rolled back to the last version anyway for the whole CC apps. Will probably wait half a year or so when this version is stable.

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