[Performance] Unable to open PDF - Unknown Error

[Antonello28401229qtql]

Hi, I have a problem:

I can't open a pdf file created by autocad in Adobe I. Can anyone tell me how I can fix it? 

[Renamed by Mod]

[sishamIAGD]

Sorry, can you write the error so it can be translated?

[Antonello28401229qtql]

Il messaggio di eerore è il seguente:
è stato rilevato un errore sconosciuto.

[Monika Gause]

Illustrator is not a general purpose PDF editor and PDF was never meant to be edited. Your best bet is to send the file to that address.

[Antonello28401229qtql]

Ok ma non ho capito cosa intende per INVIARE IL FILE A QUELL'INDIRIZZO

[Monika Gause]

I was referring to the e-mail address mentioned in the error message.

[Anubhav M]

Hello @Antonello28401229qtql,

We understand that encountering technical issues can be frustrating. We are here to help and would like to suggest trying to open the PDF in a different application like Acrobat and resaving it as a PDF to check if it helps. If not, kindly share the file here or via DM (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967...) so that we can review it on our end. We appreciate your time and effort in helping us resolve this issue.

Looking forward to your response.

Thanks,

Anubhav

[Antonello28401229qtql]

Grazie del vostro suggerimento, ma ho provato a salvarlo in .PS e aprilo in Adobe i. quindi ho salvato in pdf, funziona

[Met1]

Can you open it in Acrobat?

If you can, save as to eps, open eps in Illy...

If you can't, go back to AutoCad and export in a different way, there's something not quite right with how it's saving to pdf if you can't open it in Acrobat...

[Antonello28401229qtql · Accepted solution]

Grazie del tuo suggerimento, ho provato a salvarlo in .PS e aprilo in Adobe i. quindi ho salvato in pdf, funziona