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please help help help

New Here ,
Feb 23, 2018 Feb 23, 2018

hi

Picture with cmyk file before the halo can be used outside this function but now can not suddenly use black

before

S__53633043.jpg

after

S__53633045.jpg

358
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correct answers 1 Correct answer

Community Expert , Feb 23, 2018 Feb 23, 2018

Hey

You're welcome—that's what we're here for.

Turning off the GPU means that some features, such as dynamic zoom, won't work and the screen redraw may take a little longer on complex illustrations using lots of raster effects, but that shouldn't impact on your work too much, hopefully.

...
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Adobe
Community Expert ,
Feb 23, 2018 Feb 23, 2018

Hey there

Click the rocket icon in the Application bar above, and temporarily disable GPU acceleration, then try opening and closing the document again.

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New Here ,
Feb 23, 2018 Feb 23, 2018

thank you ❤️

Sorry to ask a question Turn off cpu any impact

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Community Expert ,
Feb 23, 2018 Feb 23, 2018
LATEST

Hey

You're welcome—that's what we're here for.

Turning off the GPU means that some features, such as dynamic zoom, won't work and the screen redraw may take a little longer on complex illustrations using lots of raster effects, but that shouldn't impact on your work too much, hopefully.

p.s: if this has solved your issue, please mark it as answered.

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