Please Help!! "A File I/O Error Has Occurred" every time I try to save...

[_Paul_A_Clark_]

I'm working on a postcard design for print purposes with several embedded images and text elements. I've saved successfully several times early on, but suddenly, every time I attempt to save, I get the message "A File I/O Error Has Occurred". I need to get this to the printer, but can't make important changes now. HELP!

Thanks,
paul

[NotInUse · Accepted solution]

Are you saving to a Server?

Save locally if you are.

[KALAIVANAN B]

Phew!! Thanks buddy!! 

[Donelly]

Great!!! thank god!!!

god bless you!!!

[anahitak80872527]

Thank you so much man!

[Deepan25259861rmv0]

Thanks man !!!!

[Amar267112042x83]

I had problems when saving to my school Google Drive! You helpped me so much. Your a life saver. Thank you🫡.

[_Paul_A_Clark_]

Crazy! Wasn't saving to a server, but to a 2-gig jump drive. When I saved it to my mac's hard drive, no problem. Is there a short answer to why that happens? I didn't appear to be out of space on the external drive...

Thanks Scott!

paul

[Larry G. Schneider]

Check the Trash on the jump drive. It may need to be emptied.

[bethddd]

Thank you. Your advice cleared my drive and I was able to fix the jump drive.  Bethddd

[cs33498553 · Accepted solution]

Hi Larry, I am encountering the same error message...prior to today, I was able to save from CS 5 to my 8G external drive...if trash is the issue, please tell me how to empty the trash from my external drive.   - Christine

[Larry G. Schneider]

Make the external drive active by selecting it and opening. Then just empty the trash.

[farhan_alis40423495]

whan hard drive low space than it errar

[Vivacious_friends5D4E]

Had the same issue (in PC) and emptying the trash was the solution. Thank you!!!

[wmd64083114]

Emptying the trash doesn't work for me. I have three internal hard drives and it won't save as an .AI or .PDF to any other them. However, I can save the file as an EPS. I can also export for web. It's very frustrating. 

[Monika Gause]

"Emptying the trash doesn't work for me. I have three internal hard drives and it won't save as an .AI or .PDF to any other them. However, I can save the file as an EPS. I can also export for web. It's very frustrating."

Please create a new thread. It's close to impossible to further discuss in this thread, because your post can hardly be found. Also: this is old.

In your new thread please tell us your system and version and exactly where you are saving.

[NotInUse]

I can't say specifically, the File I/O error clearly indicates that Illustrator can't write to wherever you are asking it to write to. Could be a server without proper permissions, a jump drive formatted as NTFS, a Diskette that's full or locked, etc.

[joela80221699]

Empty the trash on the computer after selecting your jump drive or external drive. that worked for me. Thanks

[Karthikeyang]

Just clearing the drive you are saving to helps or try saving it to another drive.

[mrv48915299]

Have you tried to Change the Version of your Programm, because of the contact with the Server you have some glitches :::)))

[benjaminj92906390]

This happened to me when I had to restore files to my computer from a backup source after some repairs. The issue was that my Illustrator scratch disk had been set to my largest partition :E and after restoring my files my partition was listed as :F due to a temporary reserved partition from my backup taking :E upon reboot. I have had to relink a lot of things because of this and my scratch disk was no different. If this affects you, go to Edit -> Preferences -> Plug-Ins and Scratch Disks -> make sure that Primary is set to the right and/or largest partition in your hardrive. Best of Luck!

[defaultfgc72bja4mpx]

TNKS

[LMSchell]

I have found that embedding vector art into Indesign can be the culprit of an error that happens when exporting to pdf. I converted them to jpgs and - it worked. (Indesign saved fine with the vector art embedded - but errors occurred while exporting - or while trying to reduce the file size.)

[Monika Gause]

Vector art in InDesign as such should not be an issue with InDesign. And converting it to JPG as general advice doesn't sound like good advice.

So exactly what did you place?

Exactly which file format?

How large was the filesize?

[Korei28937947s5ig]

I can not save