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Hello @Playful_Dazzle5F99,
Thanks for sharing the details. While I check this with the team, would you mind trying to use the option for File>Place to insert the PNG files and sharing your observations?
Looking forward to hearing from you.
Anubhav
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Hello Anubhav,
Thanks for your response.
Yes, I tried using File > Place to insert the PNG files, and it's working perfectly.
However, we've been working in Illustrator for the last 8 to 10 years, primarily using drag and drop to place images. Interestingly, in my recent interactions with the Adobe team, they introduced me to the File > Place method, which was new to me.
That said, the exact issue with drag and drop remains unresolved. I’ve been facing this issue for the past six months, I believe. Has there been any recent update affecting this behavior? Or is File > Place now the recommended method moving forward?
Looking forward to your insights.
Best,
Navajith
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Hello @Playful_Dazzle5F99,
I have shared the details with the product team and I will update this thread as I have more info. For the time being, kindly use the option for File>Place.
Feel free to reach out if you have more questions or need assistance. We'd be happy to help.
Anubhav
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